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Open nowPosted 875 days ago

Customer Service Manager (m/w/d)

juskys-gruppe-gmbh21 open roles

Where
Head Office Grasdorf
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Your applicationOpen nowCustomer Service Manager (m/w/d)juskys-gruppe-gmbh · Head Office Grasdorf

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on juskys-gruppe-gmbh's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 875 days ago

The posting

DAS MACHST DU BEI UNS:

  • Kundenberatung: Kompetente Beantwortung von Kundenanfragen zu unseren Produkten E-Mail
  • Kundenservice: Unterstützung unserer Kunden bei Bestellungen, Retouren und weiteren Anliegen.
  • Problemlösung: Kreative und effektive Lösungen für die Anliegen unserer Kunden finden und ihre Zufriedenheit sicherstellen.
  • Feedback: Wertvolles Kundenfeedback sammeln und gemeinsam mit uns kontinuierlich an Verbesserungen arbeiten.
  • Kundenbindung: Entwicklung und Umsetzung nachhaltiger Maßnahmen zur Kundenbindung und -zufriedenheit.
  • Teamarbeit: Enge Zusammenarbeit mit internen Abteilungen wie Marketing, Produktmanagement, IT, Design und Customer Care

DAS BRINGST DU OPTIMALERWEISE MIT:

  • Erste Erfahrungen im Kundenservice oder ähnlichen Bereichen.
  • Sicherer Umgang mit Kunden per Telefon, E-Mail und anderen Kommunikationskanälen.
  • Hervorragende Kommunikationsfähigkeiten und kundenorientiertes Arbeiten.
  • Teamfähigkeit sowie eine selbstständige und proaktive Arbeitsweise.

DAS BIETEN WIR DIR:

  • Flexible Arbeitszeiten und ein Gleitzeitkonto
  • Bis zu 100 % Remote-Arbeit möglich
  • Eine strukturierte Einarbeitung, damit du unser Team, unsere Prozesse und Schnittstellen gut kennenlernst
  • Kostenlose Getränke, Snacks sowie einen modernen und ansprechenden Arbeitsplatz
  • Eine positive Fehlerkultur und Raum für eigene Ideen und Verbesserungspotenziale
  • Ein offenes und kooperatives Arbeitsumfeld
  • Mitarbeiterangebote: JobRad, Edenred City, Corporate Benefits, Mitarbeiterrabatte, regelmäßige Teamevents, Weiterbildungen

INTERESSIERT?

Dann sende uns Deine aussagekräftigen Bewerbungsunterlagen inkl. Gehaltsvorstellung und möglichem Eintrittstermin zu.

Ansprechpartner

Herr Ilja Tiessen Head of Human Resources 05062 - 965660 [email protected]

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