The posting
Department – Human Resource
Designation – Manager
Location: Mumbai
Experience: 8–10 Years
Role Overview
The Manager – HR Operations & Payroll will be responsible for managing the end-to-end HR operations, payroll processing, statutory compliance, employee compensation, attendance management, incentives and variable pay administration.
The role requires strong hands-on experience in payroll management, HRMS administration (KEKA), employee lifecycle management, statutory compliances, taxation and advanced Excel.
Key Responsibilities
1. Payroll Management
- Manage end-to-end monthly payroll processing, ensuring accuracy and timely salary disbursement.
- Validate monthly payroll inputs, salary revisions, new joiners, exits, LOP, reimbursements, deductions and arrears.
- Handle full and final settlements (F&F), notice pay, leave encashment and exit-related payroll adjustments.
- Reconcile payroll data and resolve salary discrepancies.
- Coordinate with Finance and Accounts for payroll processing, salary disbursement and accounting reconciliation.
- Maintain payroll records, salary registers and employee compensation data.
2. HR Operations & Employee Lifecycle Management
- Manage complete employee lifecycle activities, including onboarding, documentation, confirmation, transfers, promotions, salary revisions and employee exits.
- Ensure employee records, personal files and HR documentation are accurate and updated.
- Manage employee letters, HR documentation, employment certificates and other HR-related communication.
- Maintain accurate employee databases and manpower records across locations.
3. Statutory Compliance & Taxation
- Ensure compliance with applicable statutory requirements, including PF, ESIC, Professional Tax, Labour Welfare Fund, TDS and other applicable labour laws.
- Coordinate monthly and annual statutory filings, challans, returns and reconciliations.
- Manage employee investment declarations, proof submissions and tax-related payroll calculations.
- Handle Form 16, TDS calculations and employee tax queries.
- Coordinate with statutory auditors, consultants and government authorities whenever required.
- Maintain compliance records and ensure timely completion of statutory obligations.
4. Incentive & Variable Pay Management
- Manage end-to-end calculation, validation and processing of employee incentives, performance-linked pay and variable compensation.
- Validate incentive eligibility, achievement data, payout calculations and approvals in coordination with Business Heads.
- Maintain incentive MIS, payout trackers and reconciliation reports.
5. Attendance & Leave Management
- Monitor employee attendance, shift schedules, leave balances, weekly offs, late marks and loss of pay.
- Ensure accurate attendance inputs for monthly payroll processing.
- Coordinate with respective departments and reporting managers for attendance regularization and discrepancies.
- Ensure timely closure of attendance inputs before monthly payroll processing.
6. Employee Helpdesk
- Act as the primary point of contact for employee queries related to payroll, taxation, attendance, leave, incentives, HR policies and HRMS.
- Handle employee grievances and operational escalations professionally.
- Ensure effective communication of HR policies, processes and employee-related updates.
- Maintain query trackers and monitor resolution timelines.
7. MIS, Reporting & Process Improvement
- Prepare and publish monthly HR MIS covering payroll, attendance, manpower, attrition, employee movements and statutory compliance.
- Develop advanced Excel-based reports, dashboards and trackers.
- Perform data analysis, reconciliation and validation to ensure accuracy.
- Prepare periodic reports for HR leadership and senior management.
Educational, Experience & Professional Qualifications
Education:
- Bachelor's degree in Commerce, Management or a related discipline.
- MBA / PGDM in HR or equivalent qualification.
Experience:
- 8–10 years of experience in HR Operations & Payroll.
- Strong hands-on experience in end-to-end payroll and statutory compliance.
- Good knowledge of PF, ESIC, PT, TDS and employee taxation.
- Experience in incentive, variable pay and attendance management.
- Mandatory: Hands-on experience with KEKA HRMS portal.
Technical Skills:
- Advanced MS Excel (Pivot Tables, VLOOKUP, XLOOKUP, IF, SUMIFS and MIS dashboards).
- Strong knowledge of payroll systems, HRMS and reporting.
Key Competencies:
- Strong analytical and numerical skills.
- High attention to detail and accuracy.
- Good communication, coordination and employee query-handling skills.
- Ability to manage confidential employee data.
