The posting
About Dataction:
Dataction is a new age services firm that offers best in class information technology, analytics, and consulting services to renowned international companies. Dataction was established in 2010 and has grown rapidly over the last decade. Dataction has built a reputation for providing differentiated and reliable services to a wide range of customers across multiple sectors.
At Dataction we connect every dot and reimagine every business process. Our lean, agile, and analytical approach towards problem solving and execution, helps our client achieve sustainable growth and secure a profitable business, while safeguarding a viable future. Our people are committed, courageous, and unafraid of pushing boundaries. They help our clients make decisions that deliver immediate and measurable benefits, justifying investments. Our engagement models provide the perfect blend of quality, control, and cost for our customers.
To know more about Dataction, please visit https://dataction.co
Job Purpose:
- The HR Administrator will provide high-quality operational and administrative support across the employee lifecycle for global workforce.
- This role will have a particular focus on onboarding, employee documentation, HR systems and day-to-day HR administration, ensuring processes are completed accurately, efficiently and within required timescales.
- Working as part of an international HR team, the successful candidate will support employees and managers across multiple jurisdictions and will work closely with HR colleagues, Payroll, IT, Operations and other internal stakeholders.
- This opportunity would suit an experienced HR Administrator or HR Operations professional who enjoys taking ownership of processes, working in a fast-paced international environment and delivering a high standard of employee service.
Key Responsibilities:
Onboarding & Employee Lifecycle
- Coordinate the end-to-end administration of new starters, ensuring all required documentation, system updates and internal notifications are completed accurately and on time. Prepare employment contracts, offer documentation, contractual variation letters, promotion and transfer documentation and other employee correspondence. Coordinate employee transfers, promotions and offboarding processes across the business. Liaise with Payroll, IT, Operations and managers to ensure employee changes and onboarding requirements are communicated and completed effectively. Monitor probation dates and prepare relevant documentation. Support employees with benefits and routine employment-related queries. Maintain accurate records relating to right-to-work and other employment compliance requirements.
HR Administration & Systems
- Maintain accurate and up-to-date employee information within PeopleHR and other HR systems. Process changes relating to employment details, contractual terms, annual leave, TOIL, fixed-term contracts and employee records. Maintain organised and compliant electronic employee files and documentation. Conduct regular audits of HR records and identify and resolve discrepancies. Ensure confidential and sensitive employee information is handled appropriately and in accordance with applicable data-protection requirements. Produce HR information and basic reports where required. Maintain a high level of data accuracy across all HR systems and documentation.
Absence & Attendance
- Maintain accurate sickness and absence records. Support the administration of attendance, lateness and TOIL processes. Calculate pro-rated annual leave entitlement and respond to routine annual-leave queries. Ensure relevant documentation and system records are updated promptly. Identify matters requiring further HR review and escalate appropriately.
Employee & Manager Support
- Act as a first point of contact for routine HR and employee lifecycle queries. Provide clear, professional and timely guidance on established HR policies and processes. Manage HR requests through the relevant HR communication and ticketing channels. Escalate complex, sensitive or higher-risk matters to the appropriate senior HR team member. Maintain a consistently high standard of service to employees and managers across different locations and time zones.
HR Projects & Continuous Improvement
- Support HR audits, projects and process-improvement initiatives. Maintain and update HR templates, process guides and documentation. Identify opportunities to improve the efficiency, accuracy and employee experience of HR processes. Support implementation of new HR processes, systems and ways of working.
Essential Experience & Skills
- 3–5 years' experience within HR administration, HR operations or a similar People function. Strong practical experience managing onboarding and employee lifecycle administration. Experience preparing employment contracts, letters and other HR documentation. Experience maintaining employee records and working with an HRIS. Strong organisational skills with excellent attention to detail. Ability to manage a busy workload, competing priorities and deadlines. Ability to take ownership of tasks and work independently within established processes. Excellent written and verbal English communication skills. Strong interpersonal and customer-service skills when dealing with employees and managers. High level of discretion when handling confidential and sensitive employee information. Strong Microsoft Office skills, particularly Excel, Word and Outlook.
Desirable
- Previous experience supporting UK employees and UK HR processes. Understanding of UK employment practices and HR best practice. Experience working within an international organisation, global HR team or HR shared-services environment. Experience supporting employees across multiple jurisdictions. CIPD Level 3, or an equivalent HR/business qualification. Experience using HR systems such as PeopleHR, DocuSign and Halo, or similar HRIS, document-management and ticketing platforms. Experience working with service levels, HR inboxes or ticket-management systems. Experience conducting HR data and employee-file audits
Tools & Systems Experience
Familiarity with the following, or comparable systems, would be beneficial:
- PeopleHR – employee records and HR information management DocuSign – employment documentation and electronic signatures Halo – HR queries and internal service requests Microsoft Excel – employee data, reporting and administrative tracking Microsoft Office / Microsoft 365
Why should you join Dataction?
Fairness, meritocracy, empowerment, and opportunity are pillars of our work culture. In addition to a competitive salary, you can look forward to:
- Great work-life balance through hybrid work arrangement.
- Company funded skill enhancement and training.
- Exciting reward and recognition programme.
- Opportunity to bond with colleagues through exciting employee engagement initiatives.
- Great on the job learning opportunity through involvement in new product/ ideation teams.
