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Open nowFirst seen 4 days ago

Agente de Devoluciones

Kelly Services México233 open roles

Where
Ciudad de México, CDMX, Mexico
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Your applicationOpen nowAgente de DevolucionesKelly Services México · Ciudad de México, CDMX, Mexico

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Kelly Services México's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Kelly Services México postings stay open a median of 3 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

Kelly Services México median: 3 days open

The posting

Únete a Kelly: Donde las oportunidades son ilimitadasEn Kelly, nos dedicamos a conectar al talento con el mundo laboral de manera que enriquezca sus vidas y a las empresas con personas talentosas que impulsen la innovación y el crecimiento. Con más de 78 años de experiencia global y 29 años en México, somos líderes en soluciones especializadas para la externalización de procesos de recursos humanos, operativos y administrativos kellyservices.com.mx

Analista de Devoluciones Proyecto Temporal (3 meses)

Ubicación: Miguel Hidalgo, CDMX (modalidad híbrida)

Horario: Lunes a viernes de 9:00 a 18:00 hrs, con guardia ocasional en sábado

Salario: $12,000 brutos mensuales + prestaciones superiores

Descripción del puesto

Buscamos a una persona responsable, analítica y organizada para apoyar en la gestión de devoluciones durante un proyecto temporal (cubre incapacidad por maternidad). Será responsable de coordinar y dar seguimiento a los procesos de devolución, asegurando el cumplimiento de los tiempos e indicadores establecidos.

Principales funciones

  • Analizar casos de devolución y validar requisitos.
  • Coordinar la recolección y el cambio físico de producto.
  • Dar seguimiento a notas de crédito y control de cargos de dealers.
  • Mantener comunicación con áreas internas (logística, ingeniería, refacciones, entre otras).
  • Actualizar bases de datos y reportes en Excel.
  • Aplicar encuestas de satisfacción al cliente final.

Requisitos

  • Bachillerato o carrera trunca.
  • Experiencia mínima de 1 año en devoluciones o atención postventa.
  • Manejo de Excel intermedio (tablas dinámicas, filtros, búsquedas, formulaciones).
  • Excelente comunicación, atención al detalle y trabajo bajo presión.

Ofrecemos

  • Contrato temporal por 3 meses.
  • Prestaciones de ley.
  • 30 días de aguinaldo.
  • Vales de despensa por $1,300 mensuales.
  • Seguro de vida.
  • Tarjeta VRIM Platino.
  • Ambiente de trabajo colaborativo y profesional.
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Kelly Services México's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Kelly Services México's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Kelly Services México's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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