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Open nowFirst seen 2 days ago

Customer Service Representative | موظف خدمة عملاء

Khana180 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowCustomer Service Representative | موظف خدمة عملاءKhana · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Khana's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Position Title | المسمى الوظيفي:

Customer Service Representative | موظف خدمة عملاء

Location | الموقع:

Remote Work from Home | عن بُعد العمل من المنزل

Employment Type | نوع العمل:

Part-Time | دوام جزئي

Job Overview | نظرة عامة عن الوظيفة:

We are seeking a Customer Service Representative to manage customer inquiries and provide support via various communication channels. | نبحث عن موظف خدمة عملاء للتعامل مع استفسارات العملاء وتقديم الدعم عبر قنوات الاتصال المختلفة.

This is a remote role, ideal for individuals looking for flexible work. | هذه وظيفة عن بُعد، وهي مناسبة لمن يبحث عن عمل مرن.

In addition to the base salary, there is an incentive-based percentage for meeting performance goals. | بالإضافة إلى الراتب الأساسي، هناك نسبة تحفيزية على الأداء.

Key Responsibilities | المهام:

  • Respond to customer inquiries via phone, email, and messaging apps. | الرد على استفسارات العملاء عبر الهاتف، البريد الإلكتروني، وتطبيقات المراسلة.
  • Provide accurate information about services and resolve customer issues. | تقديم معلومات دقيقة حول الخدمات وحل مشكلات العملاء.
  • Record and update customer interactions in the system. | تسجيل وتحديث تفاعلات العملاء في النظام.
  • Ensure high-quality customer service and maintain a professional tone. | ضمان تقديم خدمة عملاء عالية الجودةوالحفاظ على نبرة مهنية.
  • Collaborate with the team to improve processes and customer satisfaction. | التعاون مع الفريق لتحسين العمليات ورفع رضا العملاء.

Requirements | المتطلبات:

  • Strong communication and problem-solving skills. | مهارات تواصل وحل مشكلات قوية.
  • Ability to work independently and manage multiple inquiries. | القدرة على العمل بشكل مستقل والتعامل مع استفسارات متعددة.
  • Basic computer skills and familiarity with communication tools. | مهارات حاسوبية أساسية ومعرفة بأدوات التواصل.
  • Customer-focused mindset and professional attitude. | تركيز على العملاء وسلوك مهني.

Compensation | الراتب:

200,000 IQD per month + Performance-based incentive percentage. | 200,000 دينار عراقي شهريًا + نسبة تحفيزية على الأداء.

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    The review screen in CV Rocket: how each CV was read, round by round.

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