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Open nowFirst seen 3 days ago

Reservation Employee - موظف حجوزات

Khana180 open roles

Where
Baghdad, Iraq
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Your applicationOpen nowReservation Employee - موظف حجوزاتKhana · Baghdad, Iraq

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Position Title:

Reservation Employee المسمى الوظيفي: موظف حجوزات

Company:

Joodland - Travel Agency الشركة: جودلاند - وكالة سفر

Location:

Baghdad - Zayoona - Istanbul Compound الموقع: بغداد - زيونة - مجمع إسطنبول

Employment Type:

Part-time, On-site نوع العمل: دوام جزئي - حضوري

Job Responsibilities | المسؤوليات الوظيفية

  1. Ticketing and Reservations | التذاكر والحجوزات Manage ticketing services with accuracy and efficiency. Handle bookings for tickets, hotel reservations, tours, transfers, and travel insurance worldwide. Ensure seamless coordination with clients to confirm and finalize reservations. إدارة خدمات التذاكر بدقة وكفاءة. إجراء الحجوزات للتذاكر، وحجوزات الفنادق، والجولات، وخدمات النقل، والتأمين على السفر في جميع أنحاء العالم. ضمان التنسيق السلس مع العملاء لتأكيد وإنهاء الحجوزات.
  2. Customer Service | خدمة العملاء Assist clients with travel inquiries and provide timely solutions. Address customer concerns and ensure a high standard of service. Maintain professionalism and a customer-centric approach in all interactions. مساعدة العملاء في استفسارات السفر وتقديم حلول مناسبة وفي الوقت المناسب. معالجة مشاكل العملاء وضمان مستوى عالٍ من الخدمة. الحفاظ على الاحترافية والتركيز على العميل في جميع التفاعلات.
  3. Operational Accuracy | الدقة التشغيلية Ensure precise data entry for bookings, payments, and records. Manage reservations within defined timelines to meet client expectations. Regularly update booking platforms and maintain accurate documentation. ضمان إدخال البيانات بدقة للحجوزات والمدفوعات والسجلات. إدارة الحجوزات ضمن الجداول الزمنية المحددة لتلبية توقعات العملاء. تحديث منصات الحجز بانتظام والحفاظ على وثائق دقيقة.
  4. Coordination and Collaboration | التنسيق والتعاون Liaise with internal teams and external vendors for smooth service delivery. Work collaboratively to ensure client satisfaction and resolve operational challenges. التنسيق مع الفرق الداخلية والموردين الخارجيين لضمان تقديم الخدمات بسلاسة. العمل بشكل تعاوني لضمان رضا العملاء وحل التحديات التشغيلية.

Key Requirements | المتطلبات الأساسية

  • Experience | الخبرة: Prior experience in ticketing, reservations, or travel agency operations is preferred. يفضل وجود خبرة سابقة في مجال التذاكر والحجوزات أو عمليات وكالات السفر.
  • Skills | المهارات: Excellent communication and organizational skills. Proficiency in booking systems and travel platforms. Strong attention to detail and ability to manage multiple tasks efficiently. مهارات تواصل وتنظيم ممتازة. إتقان استخدام أنظمة الحجز ومنصات السفر. الاهتمام بالتفاصيل والقدرة على إدارة مهام متعددة بكفاءة.
  • Language | اللغة: Fluency in Arabic; English proficiency is an advantage. إتقان اللغة العربية؛ ومعرفة باللغة الإنجليزية تعتبر ميزة إضافية.
  • Timing | الوقت: Punctuality and the ability to meet deadlines consistently. الالتزام بالمواعيد والقدرة على الوفاء بالمواعيد النهائية باستمرار.
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