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Open nowPosted 30 hours agoWe saw it 108 min after it went up

Loss Prevention Employee

Kimpton Seafire Resort & Spa | Hotel Indigo Grand Cayman28 open roles

Where
Indigo Grand Cayman
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Your applicationOpen nowLoss Prevention EmployeeKimpton Seafire Resort & Spa | Hotel Indigo Grand Cayman · Indigo Grand Cayman
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. Kimpton Seafire Resort & Spa | Hotel Indigo Grand Cayman postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 30 hours ago

Kimpton Seafire Resort & Spa | Hotel Indigo Grand Cayman median: 3 days open

The posting

As a Loss Prevention Employee, your primary responsibility is to create a safe and secure environment for all employees and guests. This includes providing safety education, enforcing company standards, and promoting the highest level of profit protection.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Patrol all areas of the property.
  • Assist guests with room access; ADA access; safe lockouts, etc.
  • Monitor Closed-Circuit Televisions, perimeter alarm systems, duress (Area of Refuge) alarms, and fire life safety systems.
  • Lock/unlock property entrances as required.
  • Conduct daily physical hazard inspections.
  • Respond to accidents, contact EMS, or administer first aid/CPR as required.
  • Assist guests and employees during emergencies.
  • Notify appropriate individuals during accidents, attacks, or other incidents.
  • Diffuse guest and/or employee disturbances.
  • Call for outside assistance if necessary.
  • Complete incident reports to document all Security/Loss Prevention related incidents.
  • Handle safety and security-related interruptions and complaints.
  • Resolve safety hazard situations.
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
  • Report to scenes of vehicle accidents/thefts.
  • Call for assistance using proper code responses.
  • Complete a Loss Prevention shift summary/daily activity report.
  • Maintain confidentiality of all Security/Loss Prevention and property reports and documents (proprietary information). Release information only to authorized individuals.
  • Conduct investigations and gather evidence. Conduct interviews with relevant parties.
  • Follow all company policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to direct report and relevant manager.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Welcome and acknowledge all guests.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others, supporting departments to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Additional projects and responsibilities may be assigned as needed.

SPECIFIC EXPERIENCE WE'RE SEEKING:

  • A minimum of 1 year of previous experience in a security officer position is required, preferably in a luxury hotel environment.
  • Previous Military, Police or Emergency services experience also beneficial, with honorable discharge
  • Fluent in English with the ability to write reports.
  • High school diploma required.
  • Ability to effectively present information, complete daily reports, and respond to questions from leaders, guests, and the general public in English.
  • Must have First Aid and CPR certifications to fulfill local licensing requirements.
  • Previous Medical experience also considered an asset (Nursing, EMTS etc).
  • Must be proficient in Microsoft Office (Word, Excel) and have experience with CCTV and monitoring systems.
  • Ability to add, subtract, multiply, and divide in all units of measure.
  • Ability to solve guest issues and deal with competing priorities.
  • This position requires a flexible schedule and must be able to work all shifts, days, evenings, overnights, weekends, and holidays.

Please note: management reserves the right to change, modify, and/or alter any of the abovementioned duties to meet business demands.

Salary range: $12.50 USD - $14.50 USD per hour, plus gratuities.

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