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INT-5C8D736 | MANAGER - ENTERPRISE ACCOUNTS AND OTHER REVENUES

KMC Solutions Inc1,598 open roles

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Your applicationOpen nowINT-5C8D736 | MANAGER - ENTERPRISE ACCOUNTS AND OTHER REVENUESKMC Solutions Inc
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. KMC Solutions Inc postings stay open a median of 3 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

KMC Solutions Inc median: 3 days open

The posting

Role Overview

The Manager – Enterprise Key Accounts & Other Revenues is responsible for driving revenue growth, retention, and expansion across strategic enterprise accounts, while leading the performance and scaling of other revenue streams. This role combines high-level account management with strong commercial ownership, ensuring a proactive approach to upselling, cross-selling, and overall client value maximization.

Key Responsibilities

1. Enterprise Key Account Management

  • Serve as the primary relationship owner for assigned enterprise clients (e.g., Kenvue, HCL, Infinx, and other strategic accounts).
  • Develop and execute account plans focused on retention, satisfaction, and revenue expansion.
  • Identify and drive upsell and cross-sell opportunities across all service lines (workspace, pro-working, meeting rooms, and other revenue products).
  • Lead business reviews (QBRs/MBRs) and maintain strong executive-level client relationships.
  • Act as escalation point for complex client concerns, ensuring timely and effective resolution.

2. Revenue Growth & Commercial Strategy

  • Own and deliver revenue targets across enterprise accounts and other revenue streams.
  • Build and manage a strong expansion pipeline within existing accounts.
  • Collaborate with Sales/BD teams to ensure seamless transition from closing to account growth.
  • Track, analyze, and report performance metrics (revenue, renewals, upsell performance, client health).

3. Other Revenues Leadership

  • Lead and drive the growth of Other Revenues, ensuring strong contribution to overall team performance.
  • Champion a culture of upselling and cross-selling, embedding it across all client touchpoints and team interactions.
  • Identify, package, and position additional products and services based on client needs.
  • Develop and standardize commercial strategies, pricing frameworks, and go-to-market approaches for other revenue streams.
  • Partner with internal stakeholders (Marketing, Operations, Product, and Client Services teams) to increase adoption and scalability.
  • Continuously identify new revenue opportunities and optimize existing offerings.

4. Process & Performance Optimization

  • Establish best practices for enterprise account management and other revenue growth.
  • Improve internal processes for tracking, reporting, and forecasting revenue streams.
  • Continuously assess client feedback and market insights to refine strategies.

Key Performance Indicators (KPIs)

  • Revenue growth from enterprise accounts
  • Renewal and retention rates of key accounts
  • Upsell and cross-sell revenue contribution
  • Other revenues growth and adoption rates
  • Client satisfaction (NPS or equivalent)
  • Expansion pipeline generation

Qualifications & Experience

  • Strong background in account management, enterprise sales, or revenue leadership
  • Proven track record in managing large, complex client accounts
  • Experience in driving upsell/cross-sell and managing multiple revenue streams
  • Strategic thinker with strong commercial acumen
  • Excellent stakeholder management and communication skills

Success Profile

  • Commercially driven with strong ownership of revenue outcomes
  • Highly relationship-oriented with the ability to influence senior stakeholders
  • Proactive in identifying growth opportunities beyond core offerings
  • Able to balance strategic thinking with execution excellence

Please see above

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