The posting
At RANDEM Global, Right People are our biggest asset. We can provide you with the skills and opportunity to develop and reach your full potential – what’s most important is that you’re a good fit and willing to learn. We know that there is no such thing as the perfect applicant with the complete set of skills. We believe in a challenger mindset at RANDEM Global and if you feel that you could challenge and develop into this role, then we want to hear from you.
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
Outbound Prospecting: Initiate cold calls to potential customers using a prepared script to sell products or services. • Lead Management: Follow up on warm leads and inquiries generated through marketing campaigns using various communication channels. • Customer Needs Analysis: Listen actively to prospects to identify their pain points and tailor your pitch accordingly. Acknowledge and resolve customer queries and/or complaints as related to the product and respond promptly to customer inquiries. Take the extra mile to engage customers. • Customer Service: Build sustainable relationships and trust with customer accounts through open and interactive communication. Maintain a positive, empathetic, and professional attitude toward customers at all times. Ensure customer satisfaction and provide professional customer support. • Pipeline Management: Maintain an accurate record of all conversations and sales stages in our CRM system. • Meeting Targets: Consistently meet or exceed daily/weekly/monthly sales quotas and activity KPIs (calls per day, talk time, etc.). • Product Knowledge: Stay up-to-date on all product features, pricing plans, and competitor offerings. • Development: Attend all requested meetings/training with team, manager, clients, etc. Communicate and coordinate with colleagues as necessary. Provide feedback on the efficiency of the sales process. • Other duties, as assigned
Experience: 2 years of experience in telesales, telemarketing, or a similar sales/customer service role. • Communication: Exceptional verbal communication skills with the ability to build rapport quickly over the phone. • Persistence: A resilient "hunter" mentality; the ability to handle rejection with grace and stay motivated. • Tech Savvy: Proficiency with CRM software (Systems include: WhatsApp, SAP, Livechat, Horizon, Salesforce, etc) and basic office suites (Google Workspace/Microsoft Office). • Negotiation: Strong persuasion and closing skills. • Education: High School Diploma or equivalent; Bachelor’s degree is a plus.
Are you a persuasive communicator who thrives on hitting targets and closing deals? We are looking for a high-energy Customer Success Sales Specialist to join our growing team. In this role, you’ll be the voice of our company, responsible for reaching out to potential customers, understanding their needs, and providing them with solutions that make a real difference. If you have a thick skin, a quick wit, and a passion for sales, we want to hear from you.



