The posting
The Investor Reporting Investor Accounting Analyst is an entry-level position responsible for supporting the accurate reporting of financial and loan servicing information to mortgage investors and clients throughout the United States.
Through comprehensive training, you will learn how to analyze financial data, prepare investor reports, research exceptions, reconcile differences, and ensure reporting is completed accurately and on time. Your work helps clients meet regulatory requirements, maintain financial accuracy, and support one of the most important functions in mortgage servicing.
This role is ideal for someone who enjoys solving problems, working with numbers, and continuously learning new business processes in a collaborative environment. Prior mortgage servicing experience is not required; we will teach you our business.
Why Join PMSI?
At Preferred Mortgage Services (PMSI), we invest in people. We believe great analysts are developed through strong training, meaningful work, and continuous learning.
When you join PMSI, you'll have the opportunity to:
- Receive comprehensive training in U.S. mortgage servicing and financial operations.
- Work directly with experienced professionals and business leaders.
- Build specialized financial and analytical skills that are highly transferable.
- Contribute to work that supports some of the nation's largest mortgage investors.
- Grow your career through structured development opportunities and defined career paths.
- Be part of a collaborative team that values curiosity, innovation, and continuous improvement.
What Makes Someone Successful in This Role
The most successful Account Reconciliation Analysts aren't expected to know everything on day one, they bring the right mindset and continuously build their expertise.
Successful team members are:
- Curious and eager to learn financial processes.
- Detail-oriented and committed to producing accurate work.
- Organized and able to manage multiple priorities.
- Analytical thinkers who enjoy solving problems.
- Comfortable asking questions when something doesn't look right.
- Accountable and dependable in meeting deadlines.
- Adaptable and open to learning new systems and technologies.
- Collaborative and respectful team members who communicate effectively.
What Success Looks Like
Within your first year, successful employees typically:
- Develop a strong understanding of PMSI's reconciliation processes.
- Consistently produce accurate, high-quality work.
- Independently complete assigned reconciliations with minimal supervision.
- Identify discrepancies and recommend appropriate resolutions.
- Meet established productivity and quality expectations.
- Build trusted relationships with teammates and business partners.
- Contribute ideas that improve processes and operational efficiency.
- Demonstrate readiness for additional responsibilities and future career growth.
- Learn the end-to-end investor reporting process for assigned mortgage portfolios.
- Prepare, review, and validate investor reports for accuracy and completeness.
- Analyze financial and operational data to identify reporting exceptions and discrepancies.
- Research and assist in resolving reporting, remittance, and reconciliation issues.
- Support monthly reporting cycles and ensure reporting deadlines are consistently met.
- Maintain accurate documentation and follow established operating procedures.
- Assist in identifying trends, recurring issues, and opportunities for process improvement.
- Collaborate with U.S.-based teammates and business partners to resolve reporting questions.
- Participate in ongoing training and professional development.
- Perform additional responsibilities as assigned.
- Strong analytical and critical thinking skills
- Excellent attention to detail
- Strong numerical reasoning
- Microsoft Excel proficiency (formulas, PivotTables, lookups)
- Strong organizational and time management skills
- Excellent written and verbal English communication skills
- Ability to prioritize multiple deadlines
- Comfortable working with financial data
- Ability to learn complex business processes quickly
- Collaborative mindset with a desire to continuously improve
Qualifications
Education Required
- Bachelor's degree in Accounting, Finance, Mathematics, Economics, Statistics, Data Analysis, or a related analytical field preferred.
Education Preferred
- Advanced degree highly preferred
Experience
- 2+ years of professional experience.
- Internship or academic experience in finance, accounting, banking, analytics, operations, or reporting is a plus
- Mortgage servicing experience is not required.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.
- Additional relevant knowledge or experience related to the above requirements will be considered an advantage.
