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Open nowPosted 4 hours ago

Desktop Support Specialist

Knight Clean Enterprises

Where
Springfield, OR, United States
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Your applicationOpen nowDesktop Support SpecialistKnight Clean Enterprises · Springfield, OR, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Knight Clean Enterprises's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 4 hours ago

The posting

Knight Clean Enterprises is currently seeking a Desktop Support Specialist.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.

Our client is seeking a Desktop Support Specialist that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.

The ideal candidate MUST HAVE 3+ Years Experience in performing basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers., if this is you, then keep reading and apply!

Desktop Support Responsibilities:

  • Provide support to client identified VIPs
  • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
  • 3+ Years Experience Performing Install/Move/Add or Change (IMAC) activities.
  • Perform all assigned desk-side support activities
  • Display outstanding technical and professional services skills at all times
  • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
  • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
  • Understands and follows all documented service operations policies and procedures.

Requirements

  • Maintain all required OEM Certifications as directed by Management
  • 3+ years experience relevant software and hardware systems
  • Understanding of ITIL methodologies
  • A+ certification is desired
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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Knight Clean Enterprises's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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