The posting
The Quality Technician performs the day-to-day inspection, testing, and record-keeping that keep Korpack's production lines compliant with the SQF food safety program and ISO 9001 quality system. The role verifies that incoming materials, in-process product, and finished goods meet customer and internal specifications, and that sanitation, pre-op, and hold procedures are followed and documented. The goal is zero customer quality complaints, audit-ready records at all times, and fast containment of any non-conforming product.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Perform pre-operational, in-process, and post-production inspections on packaging lines; verify line clearance, allergen changeover, and label/lot code accuracy before start-up.
- Conduct scheduled in-process quality checks (weights, seal integrity, code dates, package appearance, metal detection/verification where applicable) at defined frequencies and record results on the line check sheets.
- Inspect incoming packaging materials and customer-supplied product against specifications and certificates; release, reject, or place on hold per the Inventory Holds procedure (KP/SQF/042).
- Place non-conforming product on hold, tag and segregate it, and document the hold, disposition, and release in the hold log.
- Verify sanitation is completed and effective at pre-op, mid-shift, and post-shift per the Sanitation Process SOP (KP/SQF/033) and SSOPs; perform ATP or visual swab verification as scheduled.
- Calibrate and verify inspection equipment (scales, thermometers, metal detector test wands, calipers) and maintain calibration records.
- Monitor GMP compliance on the floor (hygiene, PPE, hairnets, jewelry, glass and brittle plastic) and coach operators on the spot; escalate repeat issues to the Production Supervisor and QA Manager.
- Complete all SQF and ISO 9001 records legibly, accurately, and on time; file them per the Document Control procedure (KP/SQF/010) so they are audit-ready.
- Collect and retain product samples per customer and internal retention requirements.
- Support investigations of customer complaints and internal non-conformances; gather data for root cause analysis and ICAR/CCAR corrective actions.
- Participate in internal audits, layered audits, 5S audits, customer audits, and SQF certification audits; help close audit findings.
- Assist with training new production employees on quality checks, GMPs, and hold procedures.
- Assist with special projects as requested.
Competencies
- Thoroughness and attention to detail
- Working knowledge of GMPs, HACCP, and food safety fundamentals
- Clear written and verbal communication; accurate record-keeping
- Problem-solver who stops the line when something is wrong
- Ethical conduct and willingness to report issues
- Teamwork and collaboration with production, warehouse, and sanitation staff
- Flexibility and willingness to learn
- Comfortable with basic computer use (Excel, Word, email, ERP entry)



