The posting
As a Senior HR Governance manager, you will lead and manage HR governance, compliance, and operational processes to ensure HR practices are properly controlled, well-documented, compliant with applicable regulations, and aligned with company policies and business requirements.
About the Job :
1. HR Governance & Compliance
- Implement and maintain HR policies, SOPs, guidelines, and internal controls.
- Ensure HR practices comply with applicable Indonesian employment regulations and relevant regulatory requirements for payment service providers / financial technology companies.
- Conduct regular reviews of HR processes to identify compliance gaps and control weaknesses.
- Maintain proper documentation and approval processes for HR activities.
- Monitor and follow up on HR compliance issues and corrective actions.
2. Audit & Regulatory Support
- Coordinate HR preparation for internal audits, external audits, and regulatory reviews.
- Prepare and provide HR documents and supporting data required for audits and regulatory requests.
- Ensure employee records, contracts, policies, SOPs, training records, and other HR documentation are complete and audit-ready.
- Track audit findings and coordinate with relevant stakeholders to ensure timely remediation and closure.
- Maintain proper records of audit evidence and regulatory submissions.
3. Employment & Workforce Governance
- Ensure proper administration and governance of employment arrangements, including permanent employees, PKWT, outsourcing, contractors, and secondment arrangements.
- Monitor the completeness and validity of employment contracts and related documentation.
- Ensure employee classifications, job descriptions, and employment documentation are properly maintained.
- Support the review of employment-related risks and provide recommendations to HR leadership.
4. HR Policy & SOP Management
- Draft, review, and update HR policies, SOPs, guidelines, and internal regulations.
- Ensure policies are properly communicated and implemented across the organization.
- Monitor policy implementation and identify areas requiring improvement.
- Coordinate policy socialization and maintain evidence of employee acknowledgement where required.
5. HR Data & Documentation Governance
- Ensure accuracy, completeness, confidentiality, and consistency of employee data.
- Monitor data consistency between HRIS and other relevant HR databases.
- Establish proper controls over employee data access, changes, and approvals.
- Ensure employee files and HR documentation are properly maintained and easily traceable.
6. Performance, Promotion & Rewards Administration
- Coordinate performance review, calibration, promotion, and salary review processes.
- Ensure the process follows established policies, approval mechanisms, and documentation requirements.
- Maintain appropriate records and supporting documents for employee movements and compensation changes.
- Support benchmarking and analysis for compensation and employee-related decisions.
7. Employee Relations
- Support the management of employee relations cases, grievances, disciplinary actions, and other employment-related matters.
- Ensure employee relations cases are handled consistently and properly documented.
- Work closely with Legal and HR leadership on complex employee relations matters.
- Monitor potential employment risks and escalate material issues appropriately.
8. Training & Competency Governance
- Monitor mandatory and regulatory training requirements.
- Maintain training, certification, and competency records.
- Coordinate with L&D and Compliance to ensure required training and certifications are completed on time.
- Support preparation of training-related documentation for audit and regulatory requirements.
9. HR Process Improvement
- Identify opportunities to improve HR processes, controls, and operational efficiency.
- Support HR automation and digitalization initiatives.
- Develop HR reports and dashboards to monitor compliance, process performance.
- Ensure process improvements maintain appropriate governance and control mechanisms.
10. Stakeholder Management
- Work closely with HR Operations, TA, L&D, Payroll, Compliance, Legal, Risk, Internal Audit, and business teams.
- Provide guidance to HR team members and business stakeholders regarding HR policies and processes.
- Coordinate cross-functional initiatives related to HR governance and compliance.
About You :
- Bachelor’s degree in Human Resources, Psychology, Business Administration, Law, or related field.
- Minimum 7–10 years of HR experience, with at least 2–3 years in a managerial/supervisory role.
- Experience in fintech, payment services, banking, financial services, or other regulated industries is highly preferred.
- Strong knowledge of Indonesian employment regulations and HR practices.
- Experience in HR governance, audit, compliance, policy development, and employee documentation.
- Experience working with Compliance, Legal, Internal Audit, or Risk functions is preferred.
- Strong attention to detail and documentation discipline.
- Strong English communication skills, both written and verbal, with the ability to communicate effectively with regional and international stakeholders.
- Good analytical, problem-solving, communication, and stakeholder management skills.
- Strong ownership and ability to manage multiple priorities in a fast-paced environment.
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