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Open nowFirst seen 32 hours ago

Customer Service Representative

Kreeayt BPO15 open roles

Where
Angeles City, Pampanga, Philippines
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Your applicationOpen nowCustomer Service RepresentativeKreeayt BPO · Angeles City, Pampanga, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Kreeayt BPO's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 32 hours ago

The posting

We are looking for a Customer Service Representative to join our team and handle inbound and outbound customer calls. The ideal candidate has excellent communication skills, thrives in a fast-paced environment, and can quickly learn and adapt to new tools and systems.

Job Description:

  • Handle inbound and/or outbound customer calls in a professional and courteous manner
  • Provide accurate information and resolve customer concerns or inquiries
  • Document call details and update records in the appropriate systems
  • Use internal tools and platforms to assist customers effectively
  • Maintain a high level of customer satisfaction through clear communication and timely resolution
  • Follow company processes, guidelines, and service standards
  • Continuously learn and adapt to new tools, systems, and procedures

Basic Qualification:

  • Good English communication and customer service skills.
  • Friendly, patient, and professional when dealing with customers.
  • Able to handle customer concerns and provide appropriate solutions.
  • Basic computer skills and comfortable using different tools or systems.
  • Reliable, team-oriented, and willing to learn.
  • Preferably with proven experience as Customer Service Representative.

Competitive Salary + Night Differential Philippine Statutory Benefits Company Benefits and Practices

  • HMO after 30 days with 1 dependent
  • Dental Coverage
  • Group Life Insurance (Php100,000)
  • Yearly Birthday Cake
  • Token every Work Anniversary
  • Free Snacks in the Pantry
  • Paid Leaves
  • Free Lunch on First Day
  • Family Day (potluck every last Friday of the Month)
  • Free Anti-Rad eyeglasses upon Regularization
  • Monthly Wellbeing Check (mental health day)
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One press. We do the rest.

  1. A CV for this posting

    Written against Kreeayt BPO's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Kreeayt BPO's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Kreeayt BPO's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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