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Open nowPosted 22 days ago

Quality Specialist

lakesidecontrols17 open roles

Where
2475 Hogan Drive, Mississauga, ON L5N 0E9, Canada
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Your applicationOpen nowQuality Specialistlakesidecontrols · 2475 Hogan Drive, Mississauga, ON L5N 0E9, Canada

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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 22 days ago

The posting

What you will be doing in the role of Quality Specialist: As a Quality Specialist, you will support Lakeside's quality programs to ensure they function effectively within an assigned business area. You will use enterprise business tools, procedural standards and internal resources to achieve quality goals and strengthen business processes.   Working with business leaders, process owners, customers, suppliers and the Compliance Team, you will interpret quality requirements, lead accreditation and re-accreditation efforts, support audits, and identify practical opportunities for continuous improvement.   Your responsibilities may include, but are not limited to: 

Lead root cause analyses using established quality tools, determine corrective actions for non-conformities, and monitor their completion  Conduct quality assurance contract reviews for customer quotes and orders, and determine quality requirements for supplier and contractor purchases  Communicate with customers and suppliers regarding quality matters and prepare formal documented responses  Lead quality audit preparation, conduct internal audits, represent Lakeside during external audits, and coordinate supplier qualification and audit activities  Assess accreditation and certification opportunities, develop action plans, coordinate implementation, and support ongoing program maintenance  Partner with business leaders and process owners to understand operational priorities and align compliance initiatives with business needs  Collect and analyze quality data, develop reporting tools, evaluate process performance, and communicate findings to process owners  Map processes, identify gaps and improvement opportunities, and lead process improvement and change management initiatives  Monitor industry trends and regulatory changes, identify training needs, and develop quality communications and training materials  Use enterprise systems and digital tools to improve quality processes, maintain document and record practices

  Knowledge and skills required for the role: 

University degree in Quality, or a university degree with post-graduate studies in Quality  7-10+ years of experience in quality programs or quality-related roles, including product or service quality assurance programs  Knowledge of quality assurance and product quality programs  Experience with ISO 9001, N299 is considered an asset  Experience supporting a variety of key target industries is considered an asset  Strong adherence to procedures and policies, with sound analytical and judgment skills  Strong planning, organization and strategic thinking skills  Business acumen, customer focus and the ability to manage conflict professionally  Process-oriented approach with the initiative to manage multiple tasks and responsibilities  Strong teamwork, communication, confidentiality and professionalism 

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