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Open nowPosted 25 hours ago

Hours of Service Compliance Coordinator

Landstar22 open roles

Where
Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America
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Your applicationOpen nowHours of Service Compliance CoordinatorLandstar · Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 25 hours ago

The posting

Location: Onsite Jacksonville Schedule: Monday–Friday 9am-6pm                                       What work will you perform? As an Hours-of-Service Compliance Coordinator, you will play a vital role in ensuring our Business Capacity Owners (BCOs) operate safely and within federal, state, and company regulations. Your primary responsibility will be to promote and enforce Hours-of-Service (HOS) compliance through regular audits, training, and driver education. Your experience with customer service, auditing, and proactive guidance will allow you to thrive in this role. This is an excellent opportunity to build expertise in transportation compliance, strengthen your customer service and analytical skills, and be part of a team that directly impacts the safety and efficiency of Landstar’s logistics network. Essential Responsibilities:

Handle inbound and outbound calls, and provide quality customer service Perform Random Drug and Alcohol notifications Educate and train internal and external customers on Hours-of-Service compliance Troubleshoot and assist with equipment malfunctions Perform audits and verify violations found Administer corrective action process up to and including cancellation of operator’s lease Analyze spreadsheets and other reports to ensure compliance

 Required Minimum Experience and Education:

High School Diploma or equivalent. 1 year of administrative customer support experience

Preferred Experience and Education:

6 months’ call center experience, transportation experience, or combination of both

Knowledge, Skills, and Abilities:

Excellent phone etiquette; ability to remain objective in escalated situations, maintaining composure and professionalism Strong communication skills in all modes Ability to effectively counsel and educate Strong organizational and multitasking skills Ability to analyze and interpret data Ability to follow oral and written instructions

 

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