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Open nowPosted 8 days ago

Chapel Attendant/ Crematorium Technician

LBWF25 open roles

Pay
£41,511 – £43,449 a year
Where
Walthamstow, Greater London, United Kingdom
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Your applicationOpen nowChapel Attendant/ Crematorium TechnicianLBWF · Walthamstow, Greater London, United Kingdom

  1. YouYes, apply to this one.

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  4. CV RocketApplied on LBWF's own form.

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. LBWF postings stay open a median of 14 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 8 days ago

LBWF median: 14 days open

The posting

Job Description

Organisation: London Borough of Waltham Forest

Salary: SO2 £41,511 - £43,449

Contract Type: Full-time/ Permanent

Working hours per week: 36

Application Deadline: 15/11/2026

Proposed Interview Date(s): WC 16/11/2026

Reference:2413

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email [email protected] so we can arrange an alternative application method.

About the role:

To act as the first point of contact for mourners, funeral directors and officiants attending the Crematorium for both funerals and cremations. Comfortable public speaking and delivering services Chapel Attendant

Assisting the Crematorium Manager ensuring that the Crematorium is professionally, efficiently and cost-effectively operated and maintained to a high standard. Working within all acts and legislation relating to cremation services.

>> Click here to download the Role Profile <<

Key Responsibilities:

  • Support families, funeral directors and officiants to ensure services are delivered with dignity, compassion and professionalism.
  • Prepare the chapel and crematorium facilities for funeral and memorial services.
  • Operate audio-visual equipment, music systems and service technology.
  • Assist with the delivery of cremations and the respectful handling of ashes.
  • Maintain high standards of presentation, cleanliness and housekeeping across the crematorium.
  • Monitor and operate crematorium equipment safely and efficiently.
  • Ensure compliance with health and safety, environmental and cremation regulations.
  • Provide excellent customer service and respond sensitively to enquiries from bereaved families.
  • Work closely with colleagues, funeral directors and contractors to ensure the smooth running of services.
  • Support memorial, ash interment and ash scattering services as required.
  • Carry out routine inspections and report maintenance issues promptly.
  • Contribute to the continuous improvement of crematorium services.

Qualifications and Requirements:

To be considered for this position, you should meet the following requirements:

  • The post holder must have a good degree of numeracy and literacy.
  • Qualifications in maths and English would be an advantage.
  • If not already in possession of the cremation technicians certificate (CTTS) will study for that qualification within 1 year of appointment in order to comply with relevant legislation.

Terms and conditions:

The below terms and conditions apply to this role:

  • Satisfactory employment references and CIFAS identity checks;
  • Satisfactory declaration of interest;
  • As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We are a Home Office–licensed sponsor; however, for this specific role we are not able to provide Skilled Worker visa sponsorship. To be considered, you must already hold a form of UK work authorisation that does not require sponsorship.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Paul Sammut, Acting Head of Parks and Open Spaces [email protected]

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at [email protected].

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Fraud Awareness Notice: The London Borough of Waltham Forest only advertises vacancies via our official website and approved recruitment platforms (e.g. Jobsgopublic).

We will never ask for payment or request sensitive personal or financial information as part of our recruitment process.

If you are contacted by a third party claiming to represent the Council, please verify the vacancy via our official careers website before sharing any information.

If you have concerns about a job advert or communication, please report it to: [email protected]

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