Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Technical Support Officer | Civil Enforcement Team

LCC141 open roles

Pay
£26,847 – £29,071 a year
Where
Preston, Lancashire, United Kingdom
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Support Officer | Civil Enforcement TeamLCC · Preston, Lancashire, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on LCC's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. LCC postings stay open a median of 13 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted yesterday

LCC median: 13 days open

The posting

Job Description

Salary £26,847 - £29,071 per annum | Permanent, Full Time 37 hours per week | Civil Enforcement Team

Please note that we are unable to offer sponsorship for this role

Lancashire County Council's Civil Enforcement Team have a vacancy for a Technical Support Officer to provide support and administrative functions to the team.

The Technical Support Officer role is key to ensuring Lancashire County Council meets its obligations under the various legislations such as Traffic Management Act 2004 and The Civil Enforcement of Road Traffic Contraventions (Approved Devices, Charging Guidelines and General Provisions) (England) Regulations 2022 and ensuring the processing of Penalty Charge Notices (PCNs) issued on Lancashire's highway network.

The role includes:

  • Processing PCN's after issue through to the closing of the ticket by cancellation or payment, including appeals at the independent Traffic Penalty Tribunal service.
  • Undertaking various administrative functions within the parking service such as processing resident permit applications.

The post is a full-time position (37 hours per week) and the normal working hours are between 8am till 5pm. The team's office base is County Hall, Preston/Homeworking.

Technical Support Officers require excellent customer service skills and an ability to handle customers who are generally unhappy with receiving a PCN or require advice regarding permits. The PCN process is managed on dedicated software and a confidence in using computers is recommended. Alongside the PCN processing the team administer residents parking permits and general parking related enquiries. Good communication skills and an ability to work both unsupervised and as part of a team are essential to the role.

Closing Date: 22/11/2026

Why join us?

By joining Lancashire County Council, you can shape the career path that is right for you, with opportunities to gain personal and professional qualifications, coaching, and mentoring. Lancashire County Council truly is the place where you can have the career you've always wanted.

In return for your passion and expertise, we offer a generous benefits package, which includes:

  • A competitive salary and Local Government Pension Scheme with generous employer contributions.
  • A great holiday entitlement of 26 days annual leave, which increases with length of service. You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and have the option to buy additional leave each year.
  • Our staff discount scheme in partnership with Vivup, allowing you to access discounts with a range of UK retailers, saving on everything from weekly food shops to white goods and cars.
  • Access to fantastic development and career opportunities.

Please ensure you upload a supporting statement demonstrating how you meet the criteria for the role.

We reserve the right to close the vacancy early if we receive sufficient applications.

Local Government Reorganisation

The Government has confirmed that local government across Lancashire will be reorganised, with the current 15 councils being replaced by four new unitary councils covering North, South, East and West Lancashire from April 2028.

If you are successful in your application, you will initially join Lancashire County Council. However, as part of the planned transition, your employment will transfer to one of the new unitary councils from April 2028, subject to the implementation of the reorganisation and relevant employment legislation.

Throughout this period, our focus remains on delivering excellent services to our communities. By joining us now, you'll play an important role in shaping the future of local government and helping to build a strong new organisation that will serve residents for years to come.

Job Description & Person Specification

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against LCC's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on LCC's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    LCC's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.