The posting
Pay: Hourly-base plus appointment-setting commission structure Schedule: Monday through Friday with rotating Saturdays (one weekday off during rotating Saturday weeks)
About Us
At Leachman, we believe in hard work driven by the desire for success. We work as a team to pursue excellence daily. Things occur that we cannot control but we will not allow it to affect our pursuit of excellence, our discipline, our attitude. In these situations, we must be solution oriented. Our commitment to our culture and process will lead us to success. We will not look at the "scoreboard" but will grade ourselves by how well we worked the process that day.
Our vision is to be the best dealership group in the USA. We will pursue growth and aim to be the most successful dealership in the South, while providing the best workplace for employees, the best experience for our customers, and be a pivotal part of each community we serve. We believe that each employee contributes directly to Leachman's growth and success, and we hope you will take pride in being a member of our team.
What We Offer
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(K) Retirement Plan with Company Match
- Holiday Pay
- Vacation Pay
- Accidental Death & Dismemberment Insurance
- Hospitalization Insurance
- Short Term Disability Plan
- Long Term Disability Plan
- Military Leave
- Voting Time Off
- Demonstrator Vehicle Discount
- Employee Discounts for Vehicle Service and Parts/Accessories
- Uniform & Uniform Maintenance
- Complimentary Family Meals
- Sponsorship sporting, art & music event tickets
About the Role
- Work under the direction of the BDC Manager and Sales Management Team.
- Handle a high volume of inbound and outbound calls, working internet leads, phone-ups, and service/sales follow-up to set qualified appointments.
- Log and update customer data in the CRM daily to keep records accurate and current.
- Create positive public relations while effectively managing timelines.
- Maintain a consistently positive and engaging demeanor on every call.
- Work toward CSI/SSI and appointment-setting targets set by management.
- Be invested in driving the dealership's success and hitting team goals.
Qualifications and Skills
- Valid and clean driving record for the past two years.
- Strong time management, teamwork, attention to detail, productivity, and sales orientation.
- Pre-employment background check and drug screen required.
- Ability to work in a process-driven environment.
- Comfortable navigating and managing multiple software applications at once (CRM experience a plus).
- Quick and efficient in learning new skills and systems.
Ready to Join Our Team?
Apply today and become part of a dealership group that's been family-owned since 1948 and built on culture, process, and pride in the work.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Leachman will be based on merit, qualifications, and abilities. Leachman does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Leachman will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
