Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Amazon Connect Developer

Leidos2,223 open roles

Where
6314 Remote/Teleworker US
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAmazon Connect DeveloperLeidos · 6314 Remote/Teleworker US

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Leidos's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market. Leidos postings stay open a median of 14 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted yesterday

Leidos median: 14 days open

The posting

Leidos is seeking an experienced Amazon Connect Developer to design, develop, test, implement, and maintain cloud-based contact center capabilities supporting the Department of Defense (DoD) and Defense Health Agency (DHA). The successful candidate will develop and enhance Amazon Connect functionality, including multi-level interactive voice response (IVR), intelligent call routing, conversational AI, chatbots, workforce management integrations, call recording, transcription, and contact center analytics. The Amazon Connect environment will integrate with Salesforce Health Cloud to support healthcare contact center operations, including patient engagement, nurse advice services, care coordination, appointment scheduling, and referral management. This position will participate in the full software development lifecycle (SDLC), working closely with developers, system administrators, cloud engineers, cybersecurity personnel, and program stakeholders to deliver secure, scalable, and reliable contact center solutions. Primary Responsibilities Design, develop, test, and maintain Amazon Connect contact flows, multi-level IVR applications, inbound and outbound call routing, queues, callbacks, and automated self-service capabilities. Develop conversational AI solutions using Amazon Lex, including voicebots, chatbots, intents, dialog management, and automated customer interactions. Develop serverless application components using AWS Lambda, Python, JavaScript, TypeScript, and associated AWS services. Design and maintain integrations between Amazon Connect and Salesforce Health Cloud, including customer identification, screen pops, case creation, contact activity logging, and API-based data exchanges. Develop and maintain integrations supporting workforce management, call recording, transcription, contact analytics, and operational reporting. Implement secure REST APIs, event-driven processing, data transformations, authentication, and error-handling mechanisms. Develop and execute unit tests, integration tests, and automated validation procedures for contact center applications and integrations. Provide Tier 3 technical support, including troubleshooting complex IVR, call routing, chatbot, integration, and application performance issues. Perform root cause analysis and implement corrective actions for recurring software defects and production incidents. Participate in Agile development, code reviews, CI/CD processes, release planning, and production deployments. Maintain technical documentation, contact flow diagrams, integration specifications, and deployment procedures. Ensure application development follows applicable DoD/DHA cybersecurity, privacy, and information protection requirements. Required Qualifications Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline and 8-12 years of relevant experience, or a master's degree with 6-10 years of relevant experience. Equivalent experience may be considered in accordance with Leidos policies. At least 2 years of hands-on Amazon Connect development or comparable cloud contact center application development experience. Experience designing and implementing IVR, call routing, contact flows, or automated contact center solutions. Experience developing applications using Python, JavaScript, TypeScript, or comparable programming languages. Experience developing AWS Lambda functions and integrating cloud services with enterprise applications. Experience with REST APIs, JSON, authentication, and enterprise application integrations. Familiarity with Amazon Connect queues, routing profiles, contact flows, and contact handling concepts. Experience with Git-based source control, Agile development, software testing, and application deployment processes. Understanding of AWS security concepts, including IAM, encryption, and secure application integration. Strong analytical, troubleshooting, technical documentation, and communication skills. Ability to work independently and collaborate with developers, administrators, architects, and other technical stakeholders. Ability to meet applicable DoD/DHA personnel security and suitability requirements. Preferred Qualifications AWS Certified Developer – Associate or AWS Certified Solutions Architect – Associate. Experience integrating Amazon Connect with Salesforce Health Cloud or Service Cloud. Experience developing conversational AI solutions using Amazon Lex, including chatbots and voicebots. Experience with AWS Lambda, API Gateway, DynamoDB, S3, EventBridge, and CloudWatch. Experience implementing call recording, transcription, and analytics using Amazon Connect Contact Lens, Amazon Transcribe, or comparable technologies. Familiarity with Amazon Connect workforce management, forecasting, scheduling, and contact center analytics. Experience developing applications in AWS GovCloud or other regulated government cloud environments. Experience supporting DoD, DHA, VA, or other federal healthcare programs. Knowledge of HIPAA, FedRAMP, DoD RMF, and applicable cybersecurity requirements. Experience with infrastructure-as-code, automated testing, and CI/CD pipelines. Familiarity with telecommunications concepts, SIP, PSTN connectivity, and enterprise contact center architectures. Experience developing integrations with healthcare systems, CRM platforms, or enterprise identity management services. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: November 6, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026. For more information, visit www.Leidos.com. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here. Securing Your Data Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected]. Commitment and Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Leidos's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Leidos's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Leidos's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.