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Open nowPosted 35 hours ago

Senior IT Incident Engineer

LGA IT

Where
Oost-Vlaanderen, Belgium
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Your applicationOpen nowSenior IT Incident EngineerLGA IT · Oost-Vlaanderen, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on LGA IT's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 35 hours ago

The posting

Onze klant is een vertrouwde technologische gids voor diverse bedrijven die hun IT-zaken liever volledig uitbesteden. Door een brede waaier aan diensten aan te bieden, zorgen zij ervoor dat ondernemers zich zorgeloos kunnen toespitsen op andere zaken. Er wordt intern sterk ingezet op open communicatie, langdurige relaties en een nuchtere, eerlijke aanpak. Het leveren van betrouwbare kwaliteit staat hierbij altijd voorop, wat je onmiddellijk merkt in de vlotte samenwerking.

Jobomschrijving

Takenpakket

  • Je duikt in complexe storingen en prestatieproblemen die de standaard support overstijgen, waarbij je zorgt voor structurele oplossingen in plaats van tijdelijke, snelle oplossingen.
  • Klanten kunnen op jou rekenen als vast technisch aanspreekpunt, wat resulteert in heldere communicatie en een goede service.
  • Proactief meedenken is jouw tweede natuur, je analyseert de klantomgeving en adviseert verbeteringen om hun infrastructuur veiliger en toekomstbestendig te maken.
  • Je deelt jouw diepgaande expertise moeiteloos met interne supportteams, waardoor je fungeert als mentor en de kwaliteit van de volledige dienstverlening verhoogt.
  • Het documenteren van best practices en setup manuals pak je grondig aan, zodat collega's efficiënter kunnen werken dankzij jouw heldere templates.

Profiel

  • Je beschikt over stevige hands-on ervaring met Microsoft-omgevingen (zoals Windows Server, Hyper-V, Office 365 en Active Directory) aangevuld met kennis van netwerken (TCP/IP, VLAN's).
  • Vastlopen op lastige problemen zie jij niet als een obstakel, maar als een kans om jezelf te bewijzen en blijvende verbeteringen door te voeren.
  • Collega's omschrijven jou als een gestructureerde en proactieve expert die altijd nauwkeurig te werk gaat en zelfstandig initiatief durft te nemen.
  • Vlotte communicatie in het Nederlands en Engels is voor jou vanzelfsprekend, waardoor je probleemloos schakelt tussen klanten en leveranciers.

Posting text belongs to the employer. Removal requests: contact us.

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