The posting
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB
The Assistant Production Manager is responsible for all off-stage, backstage, and non-technical details of concerts and events. This includes advancing and obtaining hospitality, VIP, and merchandise information, as well as rider requirements, staffing, scheduling, and operational needs,
WHAT THIS ROLE WILL DO
- Ensure positive and creative environment for Production team
- Assist day-of-show in maintaining department standards for all production positions
- Develop and maintain department manuals and training materials for all production positions
- Assist and support production department personnel with job functions as needed
- Complete and distribute a daily show flash (P&L) of every event
- Have a detailed understanding of deal structure and the settlement process
- Assist in in managing budgetary requirements and tracking the financial aspects of shows
- Create and maintain daily band cost spreadsheet
- Ensure production department is following standard operating procedures
- Implement daily and weekly show schedule
- Work with the Production Manager scheduling appropriate number of staff while maintaining labor costs within the assigned budgetary guidelines
- Ensure all procedures are cost effective
- Maintain regular communications with Production Manager and the GM
- Advance and facilitate all tour merchandise needs
- Collect merchandise settlements per contracted agreements
- Facilitate proper interdepartmental communication and organization
- Assist in managing stage, sound, and lighting crews
- Will lead the production team for special events or shows should the production manager be unable to attend
- Coordinate operational feedback with the Production Manager
- Advance details for VIP Meet & Greets, Soundcheck Parties, and Backstage Experiences
- Assist with operation needs of any VIP engagements
- Advance backstage food and beverage/hospitality requirements
- Ensure information is distributed to Production Coordinator in a timely basis
- Responsible for scheduling casual labor such as runners and merchandise vendors
- Advise and implement needed venue projects including upgrades and repairs
- Attend production and operation meetings as outlined by Production Manager
- Maintain a detailed and thorough filing system of all “past show” files on the shared drive
- Maintain accurate daily show records and end of night reporting
- Responsible for documenting and delivering disciplinary actions to production crew
- As part of the venue leadership team, establish and maintain a positive and supportive workplace culture.
- Foster positive experiences for artists/clients and staff in a manner that establishes the venue as a safe, enjoyable, and supportive environment.
WHAT THIS PERSON WILL BRING
Required:
- Flexible Schedule (days/nights, late hours, weekends, and holidays)
- Calm, Professional and customer service oriented
- Ability to make clear concise decisions, sometimes with limited information
- 3 years minimum Tour and Stage Production experience
- Strong people skills with an emphasis on competent and diplomatic communication with tour/production manager representatives
- Experience in stage lighting, pro audio systems and basic video systems
- Ability to handle multiple projects simultaneously
- Computer literate in Windows applications (Excel and Word a must)
- Must possess superior interpersonal communication and organizational skills
- High School Diploma
- Tolerance of all cultures, music, and art forms
Preferred:
- Some College or College Degree in related field
- Point of Sales knowledge
- Multitasking Skills
- Cash handling experience
- Experience in a live music environment
Physical Demands/Working Environment:
- Working environment is fast-paced and often loud and stressful
- Position requires extended periods of prolonged standing, lifting, bending, reaching, and working on your feet
- Must be able to lift or move up to 75 lbs using proper lifting techniques
- Tolerance of loud noise level in working environment
- Able to wear a radio earpiece during the scheduled shift
BENEFITS & PERKS
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
