Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Operations Supervisor - Fillmore Miami Beach

Live Nation Entertainment1,292 open roles

Where
Miami Beach, FL, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOperations Supervisor - Fillmore Miami BeachLive Nation Entertainment · Miami Beach, FL, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Live Nation Entertainment's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market. Live Nation Entertainment postings stay open a median of 43 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.3%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted yesterday

Live Nation Entertainment median: 43 days open

The posting

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

Operations Supervisor will oversee the operations staff in-venue and support the operations manager in whatever tasks necessary and uphold Live Nation policies.

WHAT THIS ROLE WILL DO

  • Works directly with the Ops Manager to perform day of show duties
  • Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities, as well as our VIP program and seat upgrades
  • Work through and correct guest concerns and complaints regarding security and customer service-related situations
  • Follow up with Security and Guest Services teams to ensure that service standards are met
  • Perform opening/running/closing duties according to Live Nation policy
  • Inform guests of venue amenities & make recommendations
  • Maintain line of sight/atmosphere control by circulating through work area and reporting any issues encountered
  • Suggestive selling of all venue products and services when applicable
  • Keep current on all Standard Operating Procedures and be able to effectively communicate them to team members
  • Create pre-shift sheet and relay information from management directly to staff
  • Turn in all lost and found articles to Box Office
  • Ensure responsible alcohol service per Responsible Alcohol Service training & Live Nation alcohol policies
  • Ensure proper line of sight maintenance by all staff at all points of guest contact as well as maintaining the security of Back of House areas
  • Leads all pre-shift meetings prior to start of shift
  • Communicate to M.O.D. any issues that guests or team members may have
  • Work with the M.O.D. to resolve any and all guest issues- consults or involves management if the situation escalates
  • Responsible for completing incident reports and collecting witness statements
  • Assist MOD with all ejection logs and incident reports
  • Required to work Special Events that are scheduled throughout the venue

WHAT THIS PERSON WILL BRING

Required:

  • Responsible Alcohol Awareness Training Certification or Equivalent
  • Working knowledge of high-volume nightclub operations, responsible alcohol service and guest relations
  • Skills in guest relations/staff relations- Assessing and anticipating special needs of guests
  • Prioritization of duties and effective communication skills
  • Ability to handle multiple tasks/issues at one time effectively, with an upbeat attitude
  • Read guests in order to anticipate their needs
  • Turn potentially negative situations into positive ones
  • Communicate well with team members and managers and foster an atmosphere of unity and camaraderie
  • Special requirements (State Security Licensing or equivalent certificate)
  • High School Diploma required

Preferred:

  • Experience in a live music environment
  • College diploma in related field

Physical Demands/Working Environment:

  • Working environment is fast-paced, often loud and stressful
  • Position requires extended periods of prolonged standing and working on your feet
  • Must be able to lift or move up to 40 lbs using proper lifting techniques

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Live Nation Entertainment's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Live Nation Entertainment's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Live Nation Entertainment's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.