Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days ago

ITOM GOVERNANCE, ITSM & PLATFORM DELIVERY SPECIALIST

Logicalis Spain59 open roles

Where
Madrid, Spain
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowITOM GOVERNANCE, ITSM & PLATFORM DELIVERY SPECIALISTLogicalis Spain · Madrid, Spain

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Logicalis Spain's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Logicalis Spain postings stay open a median of 7 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 3 days ago

Logicalis Spain median: 7 days open

The posting

At Logicalis Spain, we are looking for a ITOM GOVERNANCE, ITSM & PLATFORM DELIVERY SPECIALIST to work for one of our clients in Madrid.

The ITOM Governance, ITSM & Platform Delivery Specialist focuses on the detailed designand implementation of IT processes, governance frameworks, and service management practices required to support a platform-centric operating model.

This role translates operating model vision into operational workflows, service catalogs, RACI matrices, and performance metrics across IT platforms and shared services.

Proven experience in Operating model transformation projects is needed to detail.

KEY RESPONSIBILITIES & SCOPE OF WORK

  • Process & ITSM Maturity Assessment: Conduct maturity assessments of As-Is IT service management (ITSM) and governance processes, identifying friction points and optimization levers.
  • Platform Delivery Model Setup: Design operational ways of working (WoW) for platform teams, including release management, demand management, incident/problem workflows, and cross-platform integration.
  • Governance Charters & Scorecards: Establish charter documents for governance boards (e.g., Architecture Review Board, Change Advisory Board) and define KPI/scorecard tracking metrics.
  • Shared Services & Sourcing Interface: Support the setup of shared service centers (e.g., Regional Digital Centers) and define interfaces between internal platform teams and external vendors/partners.
  • Role Profiling & JDs: Draft clear job descriptions, skill requirements, and RACI accountabilities for new platform and operational roles.

MANDATORY DELIVERABLES & QUALIFICATION CRITERIA

Key Deliverables: Target ITSM / Service Delivery Process Designs & Workflow Blueprints

Required Qualifications & Experience:

● Experience: 6–10 years in IT Service Management (ITSM), IT Operating Model execution, or IT Governance advisory within global enterprises or management consultancies.

● Certifications: ITIL v3/v4 Foundation/Managing Professional, SAFe Certified (CSM/POPM), Apptio / TBM Accredited (TBMA), or Lean Six Sigma Green/Black Belt.

● Platform & Service Management: Expertise in ITSM platform workflows (e.g., ServiceNow), Service Catalog/Portfolio Management, and Agile delivery frameworks.

● Analytical Capability: Strong data visualization and process mapping skills to document capability maturity and operational workflows.

● Education: Bachelor’s or Master’s degree in Information Technology, Business Analytics, or Industrial Engineering.

●English (Fluent C1/C2 mandatory for all deliverables)

Location: Madrid - Hybrid (2 days office)

What do we offer?

At Logicalis Spain, we are an international group with over 20 years of experience in the IT sector, involved in large-scale projects and services across Data Centers, Cybersecurity, and Analytics.

  • A stable position.
  • A dynamic and collaborative work environment.
  • Opportunities for professional development and continuous training.
  • Online language classes to improve conversational skills.
  • Hybrid work model.
  • A day off for your birthday.
  • Access to flexible compensation plans (restaurant vouchers, transport passes, and childcare vouchers).
  • Health insurance and Wellhub.
  • An exclusive employee discount portal.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Logicalis Spain's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Logicalis Spain's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Logicalis Spain's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.