The posting
Oversees a large and / or multiple Content teams, responsible for people management, day to day operations, and accomplishing divisional objectivesthrough the delivery of service and quality targets.
Role Responsibilities & Key Accountabilities:
- Manages one or more Content teams globally
- Communicates a clear vision and encourages team to excel in meeting operations objectives and targets
- Provides strong coaching and mentoring to a hybrid mix of reports which includes first level Managers and Specialists
- Develops deep expertise within teams through the performance enablement conversations
- Manages any critical issues both internally and externally with clients
- Communicates effectively with other colleagues globally, sharing knowledge at all times and adopting good practices
- Uses Business Process Improvement techniques to help operational management of issues, improve quality and reduce cost/waste
- Drives the Content Incentive Plan effectively within the team and communicates clearly on performance culture
- Holds responsibility for day-to-day operations and recruitment, training and development of the team/s
- Drives cross functional initiatives or horizontal initiatives.
Skills and Proficiency:
Stakeholder management: Builds trusting relationships with internal and external stakeholders to understand their drivers and negotiate positiveoutcomes .
Customer Focus: Demonstrates a customer-centric approach to explore business challenges, developing tailored solutions and providing trustedadvice.
Project Planning & delivery: Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specifiedoutcomes within a clearly defined timeframe and standards.
Communication: Communicates with clarity and precision, presenting complex / technical information in a concise format that is audience appropriate
Process Improvements: Seeks new ways of working continuously to make processes run smoother and faster.
People Management: Leads and manages people, holding responsibility for motivation, attraction, retention and performance management.
Career Stage:
Manager
LSEG unlocks the power of markets to create opportunities across the global economy.
Through our connected network of market infrastructure, data and analytics, we help customers access capital, manage risk and make confident decisions.
Our insights bring clarity to complex markets, and our trusted services ensure resilience and stability. With deep expertise and global scale, we partner with customers to drive innovation and shape the future of finance.
Few organisations operate at the scale, complexity and reach of LSEG. Here, you’ll work alongside experts, be inspired to deliver your best work and help shape what’s next for our business and the global economy.
Guided by our values of Integrity, Partnership, Excellence and Change, we bring together diverse perspectives, encourage fresh thinking, and create an environment where learning never stops.
Join more than 26,000 colleagues across 60 countries, supporting customers in over 170 countries. Alongside flexible ways of working, you'll have access to benefits that support your wellbeing and your future, including 26 weeks' parental leave, healthcare, retirement planning and a wellness allowance. Through the LSEG Foundation and two paid volunteering days each year, you’ll also have opportunities to get involved in your local community and support causes that matter to you.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
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