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Open nowPosted 14 days ago

Client Relations Manager

lvhglobal3 open roles

Pay
$75,000 – $85,000 a year
Where
Remote job, Remote
Work mode
Remote
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Your applicationOpen nowClient Relations Managerlvhglobal · Remote job, Remote
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Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences. LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends.

As a member of the Sales Team, Client Relations Director plays a crucial role in creating, managing, and nurturing relationships with new & existing direct clients and partners including:

ESSENTIAL FUNCTIONS

  • Prospect and develop new client leads in collaboration with the Marketing team
  • Qualify prospective clients to ensure a good fit and long-term partnership potential
  • Work with the Owner Partner Team to tailor proposals across company offerings
  • Lead the closing process and coordinate with the Finance team to ensure payment completion
  • Oversee the Experience Team to ensure client expectations are consistently exceeded across planning, homes, and staffing services
  • Build and maintain strong client relationships to drive repeat business and long-term loyalty
  • Ensure achievement of key performance indicators (KPIs), including booking quotas, prospecting activity metrics, and CSAT scores

COMPENSATION

  • Competitive gross annual salary ranging from $75,000 - $85,000
  • Commission Plan structure
  • 20 Days of Paid Time Off
  • 5 Days of Paid Sick Leave
  • 6 Days of Paid Holidays
  • Work equipment stipend
  • Private health insurance
  • Flexible work schedule, subject to business needs and management approval

SKILL AND KNOWLEDGE QUALIFICATIONS

  • 4 or more years of experience in client relationship management or sales in travel, real estate, or another high-value product targeted to high-net-worth individuals
  • Proven track record of success in sales and increase in revenue
  • Exceptional verbal and written English communication skills
  • Strong experience with CRM, presentation, and other online productivity tools
  • Multi-tasking capabilities and working effectively under deadlines
  • Experience and love for international travel are highly desirable
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