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Open nowPosted 21 days ago

Client Relations Manager

MyCareersFuture94,028 open roles

Pay
SGD 3,800 – SGD 4,800 a month
Where
Central, Singapore
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Your applicationOpen nowClient Relations ManagerMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 21 days ago

The posting

Clients Relations Manager / Assistant Manager

Join us and be part of the Client Relationship team.

You will be managing a portfolio of corporate clients, maintaining high retention rates, and ensuring service excellence. This role also involves relationship-building to support new business opportunities and requires strong communication, coordination, and problem-solving skills to manage stakeholders effectively.

Key Responsibilities:

  • Manage and maintain a portfolio of clients with a focus on client satisfaction and retention.
  • Serve as the main point of contact for inquiries from clients through proactive relationship management and service delivery.
  • Attend and support meetings with clients and engagement sessions.
  • Scheduling and facilitating meetings
  • Driving actionable follow-ups and relationship strengthening
  • Collaborate with internal departments to resolve client issues and ensure timely service recovery.
  • Support relationship management for new business opportunities, including pre-sales engagement and onboarding of new clients.
  • Strengthen relationships with existing clients and actively identify upsell and referral opportunities.
  • Assist to prepare client documentation including quotations, service agreements, and renewal packages.
  • Support audit and due diligence processes initiated by clients, working closely with internal stakeholders.
  • Maintain accurate records and data related to clients.
  • Generate and deliver monthly and ad-hoc reports for clients.
  • Provide general administrative support such as document sorting, filing, and data entry.
  • Other ad hoc duties that may be assigned.

Job Requirements:

  • Minimum of 2 years of relevant experience in client servicing preferably in healthcare sector.
  • Strong ability to work effectively across cross-functional teams.
  • Good verbal and written communication skills in English.
  • Proficient in Microsoft Office tools, Excel and PowerPoint.
  • Demonstrated ability to manage conflict, resolve issues, and build strong relationships.
  • Comfortable working in a fast-paced, dynamic healthcare environment and adapting to evolving client and changing needs.
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

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