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Open nowPosted today

Analista de Service Desk

MáximaTech

Where
Goiânia, GO, Brasil
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From $25 per CV, paid once. No subscription.

Your applicationOpen nowAnalista de Service DeskMáximaTech · Goiânia, GO, Brasil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MáximaTech's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.8%30 days
  6. 59.1%60 days
This job: posted today

The posting

Se você é apaixonado por gente e tecnologia, gosta de promover e difundir a cultura entre as pessoas e quer trabalhar em projetos de alto impacto, esta é a oportunidade para você!

Este é um papel dinâmico e desafiador, em que você terá a oportunidade de colocar a mão na massa e trabalhar em projetos estratégicos da área.

Responsabilidades:

  • Monitorar o Backlog de tickets, acompanhando as solicitações recebidas via Jira, realizar atendimento prestando o suporte necessário, sugerir melhorias no processo do cliente de acordo com as funcionalidades disponíveis em nossa aplicação, registrar sugestões de melhorias, erros, bugs reportados pelo cliente ou encontrados de forma orgânica. • Elaborar, controlar e cumprir o cronograma de implantação, via Jira, definindo datas e horários, diariamente. • Atender clientes externos, via telefone, Whatsapp e outros meios de comunicação, sanando dúvidas e orientando sobre a infraestrutura do servidor, diariamente. • Realizar a instalação dos produtos Máxima no cliente, de forma remota através do Teamviewer, Anydesk ou WTS, sob demanda. • Treinar o cliente na utilização e administração dos produtos instalados, remotamente via Skype, WhatsApp, telefone e/ou presencialmente, de acordo com a demanda. • Acompanhar as demandas, que estão na área do desenvolvimento (erro, melhorias ou dúvidas), dos clientes, através do sistema Jira verificando o status, sempre que necessário. • Realizar as demandas de serviços pertinentes ao departamento de suporte.

Hard Skills (Desejáveis):

  • Conhecimento da cadeia de abastecimento do atacadista/distribuidor.
  • Linguagem SQL.
  • Conhecimento básico Windows Server/Linux.
  • Conhecimento da ferramenta (JIRA).
  • Conhecimento de metodologias de desenvolvimento ágil.
  • Conhecimento básico ERPs.
  • Conhecimento em Doker.

Soft Skills:

  • Relacionamento Interpessoal.
  • Flexibilidade.
  • Capacidade de comunicação e negociação.
  • Autoconhecimento.
  • Saber lidar com feedbacks.
  • Resiliência.
  • Criatividade.
  • Visão Sistêmica.
  • Busca por capacitação e troca de conhecimento.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MáximaTech's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MáximaTech's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MáximaTech's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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With CV Rocket100
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Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

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