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Open nowFirst seen 35 hours ago

Support technique e-commerce

MaaSIl Inc46 open roles

Where
Cotonou, Benin, Remote
Work mode
Remote
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Your applicationOpen nowSupport technique e-commerceMaaSIl Inc · Cotonou, Benin, Remote
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MaaSIl Inc's own form.

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The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 35 hours ago

The posting

L'entreprise :

MaaSil Inc est une entreprise d'externalisation de services vers Madagascar. Nous proposons à nos clients français, suisses ou belges, des consultants situés à Madagascar. Nous proposons tous types de profils. Notre objectif est de proposer les meilleurs de Madagascar pour nos clients. Et de garantir des conditions salariales qui soient optimales pour nos équipes.

Missions :

  • Gestion de la billetterie (loisirs, spectacles, évènements sportifs) et des cartes du CSE
  • Gestion de réclamations en multicanaux (chat, mail, appels)
  • Support aux utilisateurs de la plateforme (Les employés des clients avec une typologie de personnes très variées)
  • Upsell sur les options complémentaires
  • Gestion de la qualité du catalogue
  • Remontée des anomalies auprès des fournisseurs partenaires

Notre client est une entreprise française qui propose une plateforme de "CSE externalisé" (Comité Social et Économique). Elle offre aux TPE et PME la possibilité de proposer à leurs salariés les mêmes avantages sociaux que ceux dont bénéficient les employés des grands groupes.

Rémunération / Avantages :

  • Salaire fixe parmi les plus élevés du marché
  • Commissions supplémentaires avec Objectif qualitatif et quantitatif (pour commerciaux uniquement)
  • +10% d'augmentation de salaire / 6 mois
  • Mutuelle Complémentaire (Remboursement intégrale pour conjoint et enfants)
  • Retraite Complémentaire
  • Navette retour le soir
  • Télétravail accepté (100% ou partiel, vous choisissez)

Profil:

  • Maîtrise PARFAITE du Français (lu, écrit, parlé)
  • Etude recherché
  • Autonomie EXIGÉE (Vous serez en relation direct avec notre client, professionnalisme exigé)
  • Polyvalence
  • Force de proposition

Horaire de travail (heures françaises) : Lundi au vendredi 08-17h OU 10-19h / Samedi 09-17h.

Les horaires pourraient évoluer selon les besoins du client mais le nombre d'heures travaillées restent inchangées = 40h/semaine

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    The review screen in CV Rocket: how each CV was read, round by round.
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