The posting
Position Overview:
We are recruiting a highly motivated and versatile Chief of Staff/Operations Manager for our client, a Dubai-based blockchain / cryptocurrency startup.
This role will work to support the company's founder in driving the strategic direction and operational efficiency of the company. This is a unique opportunity to be a key contributor in a dynamic and fast-paced environment. This role is perfect for someone who is eager to learn and grow, take on diverse responsibilities, and contribute to the overall success of the company. The ideal candidate will be a proactive problem-solver, an excellent communicator, and have a strong ability to execute and manage multiple projects simultaneously.
This role has the potential to evolve into a Chief of Staff position, a more specialized Operations role, or another leadership position depending on the individual's strengths, interests, and the company's growth.
Who Will Thrive Here:
- A Self-Starter: Someone who takes initiative, identifies areas for improvement, and proactively seeks solutions without constant direction.
- A Multi-Tasker: Someone who can juggle multiple projects and responsibilities efficiently, prioritizing tasks and meeting deadlines.
- A Problem-Solver: Someone who enjoys tackling challenges, thinking critically, and developing creative solutions to complex issues.
- A Strong Communicator: Someone who can effectively communicate with internal and external stakeholders, including partners, customers and legal counsel
- An Organized Mind: Someone with a meticulous attention to detail, strong organizational skills, and a passion for establishing efficient processes.
- A Scrappy Executor: Someone who is able to take action and is not afraid to roll up their sleeves and do the necessary work.
Key Responsibilities:
- Operational Efficiency: Develop and implement internal processes and systems to improve efficiency and streamline operations across all departments.
- Team Processes: Refine team processes, making sure that everything is easily accessible and optimized.
- Legal and Compliance: Work with legal counsel to craft legal documentation, contract management while ensuring compliance with all relevant regulations.
- Partner and Customer Communication: Facilitate communication and manage relationships with partners and key customers, ensuring timely and effective responses.
- Financial Operations: Assist with internal financial operations, including expense tracking, reimbursement processing, and budget management.
- Audit Coordination: Serve as the point person for monthly audit processes, ensuring timely and accurate completion of required tasks.
- Documentation and Record Keeping: Organize and maintain company records, ensuring accuracy and accessibility of critical documents.
- Meeting and Event Coordination: Assist with scheduling and coordinating internal and external meetings, including legal sessions, partner meetings, and company-wide events.
- Vendor Management: Manage relationships with key vendors (e.g., software providers, service providers) and ensure they are delivering value.
- Special Projects: Manage ad-hoc projects and initiatives as assigned by the founder, supporting strategic priorities and company growth.
- Shareholder Document Management: Be responsible for the document management of shareholder data and materials.
- Information Gathering and Research: Proactively gather information and conduct research on various topics (e.g., market trends, competitor analysis, potential partners), and summarize key findings for the founders.
- General Ad-hoc Tasks: Take initiative and own tasks with minimal oversight.
Requirements:
- Proven experience in an operations, project management, or similar role at a startup
- Proven track record implementing systems and designing process to streamline operations
- The ability to understand and connect the dots between different departments (tech, business development, marketing)
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Google Workspace.
- Comfortable working in a fast-paced, dynamic startup environment.
- Excellent fluency in English
- Must be able to work in a remote/distributed environment.
Nice-to-Haves:
- Experience in the crypto/blockchain industry.
- Experience in a Chief of Staff role.
- Technical skills (software engineering, data science)
- Experience working in a remote or distributed team.
- Ability to speak multiple languages
