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Open nowPosted 271 days ago

客户运营

maimai/index39 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now客户运营maimai/index · Beijing, Chinese Mainland
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 271 days ago

The posting

主要职责: 1、负责客户相关业务数据分析及监控,各类复盘及分析报告产出; 2、紧密协同销售团队,主动沟通客户,推进客户需求解决,内部跨部门协同,确保客户需求得到及时响应和解决; 3、作为售后关键角色,基于公司产品服务体系,沉淀标准化解决思路,规范业务流程; 4、具备项目管理经验及商机识别能力,促进合作客户金额拉伸。

职位要求: 1、具备1-3年及以上B端客户运营、B端商业化、舆情监控处理或相关领域工作经验,加分项在社区类平台有从业经历; 2、数据分析及报告产出能力,可独立产出数据分析类报告; 3、具备良好沟通能力,有独立分析解决问题的能力,可精准内外传递诉求并进行反馈; 4、熟悉客户关系管理理念和方法,有过相关客户服务经验; 5、出色的沟通能力和服务意识,能够与不同类型的客户有效沟通。

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