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Open nowPosted 227 days ago

线下服务运营分析

mammotion/social_recruitment85 open roles

Where
Shenzhen, Guangdong, Chinese Mainland
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Your applicationOpen now线下服务运营分析mammotion/social_recruitment · Shenzhen, Guangdong, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on mammotion/social_recruitment's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. mammotion/social_recruitment postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 227 days ago

mammotion/social_recruitment median: 1 days open

The posting

岗位概述 负责全球线下服务数据监控体系的搭建与维护，通过数据分析和运营监控，识别业务异常与改善机会，协同区域及服务商推动服务绩效提升，保障全球服务运营的健康与高效。

1. 搭建数据监控体系：基于服务KPI体系，搭建线下服务指标监控框架及可视化看板，实现核心指标的动态监控与异常预警。 2. 数据分析与改善闭环：深入分析服务运营数据，识别异常并输出改善建议，推动问题根因分析及改善措施落地，形成闭环管理。 3. 供应商绩效管理：统计并分析服务商/代理商月度KPI达成情况，协同区域团队制定针对性改善措施，持续提升服务商绩效。 4. 日常运营监控与跟进：持续监控各区域服务指标达成情况，跟进改善计划执行进度，确保各项运营目标有效落地。

1. 教育背景：本科及以上学历，统计学、数据分析、工商管理、供应链管理等相关专业优先。 2. 工作经验：3年以上服务运营、数据分析或相关岗位经验，有全球或跨区域服务运营管理经验者优先。 3. 专业技能： ◦ 熟练使用Excel及BI工具进行数据处理与可视化呈现； ◦ 具备优秀的数据敏感度与逻辑分析能力，能独立完成复杂数据分析并提炼 actionable insights； ◦ 熟悉服务运营流程（维修、退换货、备件管理等）及关键绩效指标者优先。 4. 语言能力：具备良好的英文读写能力，能作为工作语言进行跨区域沟通者优先。 5. 综合素质： ◦ 具备较强的沟通协调能力，能有效推动跨部门、跨区域协作； ◦ 工作细致严谨，责任心强，具备主动发现问题与解决问题的能力； ◦ 能适应快节奏工作环境，具备多任务处理能力。

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