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Open nowPosted 4 hours ago

DISPATCHER / CSR (Contract)

Manitoulin Group of Companies135 open roles

Where
Belleville, ON, Canada
Work mode
On site
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Your applicationOpen nowDISPATCHER / CSR (Contract)Manitoulin Group of Companies · Belleville, ON, Canada

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  2. CV RocketCV written for this posting.

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Manitoulin Group of Companies postings stay open a median of 21 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 4 hours ago

Manitoulin Group of Companies median: 21 days open

The posting

Company Description

At Vision Transportation, we are committed to providing you with top quality transportation services with a personal touch. Our clients’ shipments from bus parts to food product are delivered safely, securely and on time throughout our service area. Plus, we offer cost-effective solutions that work within your time frames and your budget.

Job Description

We are currently looking for a DISPATCHER / CSR for our 500 College St. East, Belleville location.

This position is for a fixed one year contract, covering a maternity leave.

Hours are Monday to Friday, onsite 8:30am - 5:30pm

The purpose of this position is to broker freight for Canadian and US customers, handle LTL and FTL shipments, and build and maintain relationships with carriers, and negotiate rates.

BOOKING/DISPATCHING FREIGHT:

  • Enter loads into system from customers.
  • Finding the proper carrier partner to handle the pick-up and delivery required by customer.
  • Negotiate rate with partner carriers.
  • Book outbound loads with dispatch utilizing Load Link, and contacting carriers.
  • Take orders and build trips for carriers.
  • Build truck manifests for the dock in order to load/unload freight.
  • Problem solving needed to ensure the freight gets from shipper to receiver in a timely manner.
  • Troubleshoot with custom brokers if any issues arise with freight clearing into Canada.
  • Follow proper hand-off procedures at end of shift.

ASSIST CUSTOMER SERVICE:

  • Track and/or trace some broker orders in a timely manner and provide customers and our internal departments with current ETA’s, ensuring that the tracking of the waiting times, accessorial(s) that are requested on the spot and followed up with and revised Load Confirmations are being received and system updated.
  • Set up load confirmations and ensure all information is received with accurate appointment, rates, and PO#’s. Update revised load confirmations as they are received.
  • Book appointments for inbound/outbound deliveries as required. Update the system/spreadsheet and communicate the appointment information to required internal people.

Qualifications

To be successful in this position, Employees are expected to demonstrate competency in all responsibilities listed above, in addition, to the following:

EDUCATION

Required: High School Diploma or Equivalent

Preferred: Post-Secondary training in logistics, preferably in the transportation industry.

EXPERIENCE

  • 2-3 years experience in the transportation industry

SKILLS & ATTRIBUTES

  • Detail orientated and enjoys following process
  • Excellent Communication
  • Superior Customer Service
  • Strong sense of urgency

SYSTEMS

  • Google Suite for Business
  • Loadlink
  • TruckMate (TMW)

Additional Information

What do we offer to you?

  • Competitive Wages
  • Opportunities for growth and advancement

Salary: $50,000 - $55,000

Hours: Monday - Friday, 8:30am - 5:30pm

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