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Open nowFirst seen 8 hours ago

Automotive Sales BDC Agent

marcottefordsalesinc6 open roles

Where
Holyoke, MA
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Your applicationOpen nowAutomotive Sales BDC Agentmarcottefordsalesinc · Holyoke, MA
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 8 hours ago

The posting

Job Title: Automotive Sales BDC Agent (Call Center Focused)

Job Type: Full-time Pay: $50,000 – $80,000 per year (hourly base + performance-based bonuses) Work Location: On-site | One Location

Who We Are:

Marcotte Ford is a family-owned, single-point dealership that believes consistent follow-up and strong communication drive sales success. Our BDC is a key part of our sales operation, working hand-in-hand with our sales team to create quality opportunities and a great customer experience. We value teamwork, accountability, and long-term growth in a supportive, professional environment.

Position Overview:

As a Sales BDC Agent, your primary focus is generating showroom traffic and sales opportunities. This is a phone- and internet-based sales role where success is measured by appointments set, shown, and sold. If you enjoy sales, follow-up, and seeing your effort directly impact your income, this role offers strong earning potential.

What You’ll Do:

  • Handle inbound and outbound sales-focused calls
  • Respond promptly to internet leads, texts, and emails related to vehicle sales
  • Make outbound follow-up calls to new and unsold prospects
  • Set, confirm, and re-confirm sales appointments
  • Use proven call scripts and sales processes
  • Build rapport and identify customer needs to drive appointments
  • Accurately document all customer activity in the CRM
  • Work closely with the sales team to ensure strong appointment handoffs
  • Contribute to meeting sales goals for calls, appointments, and show rates

Schedule:

  • 8-hour shifts
  • 5 days per week
  • Saturday availability required

What We’re Looking For:

  • 1 year of customer service or sales experience (preferred)
  • Call center or automotive sales experience is a plus
  • Confident, professional phone skills
  • Strong follow-up and organizational habits
  • Goal-oriented while remaining team-focused
  • Coachable and open to feedback
  • Basic computer and CRM proficiency
  • Valid Driver’s License with a clean driving required

What We Offer:

  • $50,000–$80,000 annual earning potential
  • Hourly base pay plus performance-based bonuses
  • 401(k) with Match
  • Health, Dental, Vision & Group Life Insurance
  • Additional Voluntary Life Insurance, LTD & Accident Insurance
  • Paid Time Off
  • Paid Holidays
  • Milestone Anniversaries are recognized & celebrated
  • Employee Discounts
  • Paid training and ongoing coaching
  • A supportive, family-style dealership culture
  • Opportunity to grow within the sales department
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