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Open nowPosted 229 days ago

IT变革管理

mcn3fvhkq7iw/index227 open roles

Where
Guangzhou, Guangdong, Chinese Mainland
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Your applicationOpen nowIT变革管理mcn3fvhkq7iw/index · Guangzhou, Guangdong, Chinese Mainland
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 229 days ago

The posting

方向一:IT数据运营 1、IT 系统运营与流程管理:管理维护营销服 IT 数据运营体系,包括账号权限、数据标准、操作流程、运营报表等。收集运营痛点与需求,推动系统迭代、流程优化与体验提升。 2、数据治理与运营:负责营销服领域IT系统数据IA(DA)数据架构设计与维护,完善销服数据管理标准(如拉通数据词典),进行数据梳理、清洗、校验及分析,监控数据质量,协助数据入湖工作,开展BI数据自助运营分析及报表看板管理等;为业务决策、系统优化提供数据支撑。 3、BI系统项目及运营管理 4、AI系统数据及管理:协助营销服领域AI功能的底层数据拉通、协同;根据积累的数据能力,协同业务部门构建领域AI智能体、飞书妙搭系统和自动分析报表能力。 5、业务问题响应与处理:统一管理营销服领域IT 系统操作咨询、故障上报、问题升级。建立问题台账与 SLA 机制:快速定位、协调、闭环,提升业务满意度。 6、协同IT项目跨部门管理:对接营销、销售、服务、渠道、区域、经销商等业务方,对齐需求、管控预期、保障交付。协同 IT 开发、测试、实施、厂商,推进解决方案与项目落地。

方向二:IT系统运营 1、营销交服IT系统落地推行:负责营销服务领域IT系统(含总部管理系统、区域协同系统、门店作业系统)的全周期落地运营,制定分层级推广计划,协调总部、区域、门店资源,确保系统规范高效使用。 2、IT系统的使用培训与赋能:针对不同层级用户(总部管理员、区域负责人、门店操作人员)设计培训体系,组织线上线下培训、实操演练,重大活动保障,提升用户熟练度与系统使用率。 3、IT业务知识管理:牵头搭建营销服务IT领域知识库体系,统一知识标准与分类,完成操作手册、FAQ问答库、培训课件、功能指南等内容的梳理、更新与沉淀。 4、IT系统运营管理及问题响应:承接总部、区域、门店的系统使用咨询与问题上报,建立问题处理台账,协调IT技术团队解决复杂问题,形成问题处理闭环,提升用户满意度。 5、AI业务场景应用运营:构建及维护管理AI智能体,构建知识问答、问题管理、自动执行等相关IT系统业务场景能力管理。AI智能体上线、试点、推广与落地运营。制定推广计划、培训材料、操作规范,组织业务培训与赋能,确保系统用起来、用得好。

1、本科及以上学历,计算机科学与技术、软件工程、信息管理等IT类相关专业优先;有新势力车企或华为IT系统运营及数据治理经验优先。 2、行业经验:具备5年及以上整车厂IT 系统运营 / 实施 / 运维 / 业务支持经验,了解整车厂营销服领域业务流程及管理逻辑。 3、具备扎实的数据治理能,熟练掌握数据梳理、清洗、分析方法,可进行数据架构设计,能独立完成基础数据运营及质量管控工作,熟悉数据治理工具。 4、具备问题分析、需求梳理、跨部门推动与项目落地能力;能编写IT系统操作手册、培训课件,具备良好的业务赋能与推广能力。

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