Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days ago

Provider Operations, Associate

Mending5 open roles

Where
New York City, NY
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowProvider Operations, AssociateMending · New York City, NY

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Mending's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.3%7 days
  4. 17.6%14 days
  5. 34.3%30 days
  6. 43.5%60 days
This job: posted 3 days ago

The posting

Role Title: Provider Operations, Associate About Mending

Mending is a team of healthcare nerds, software engineers, product designers, direct primary care doctors, health technology operators, and more. Our mission is to craft better health by accelerating the future of care.

Today, our products focus on Direct Primary Care (DPC). We build the technology and infrastructure that helps employers, health plans, TPAs, brokers, and DPC practices work together at scale. Our data platform integrates DPC into health plans in ways that lower costs, improve access, and deliver better outcomes for members. In doing so, we bring more patients into DPC practices while preserving what makes the model work.

Our aspirations for this role

As a Provider Operations Associate, you will serve as the operational backbone of our DPC supply team, keeping our foundational systems, credentialing vendors, and network compliance running smoothly. You’ll work across the full provider lifecycle, from hands-on onboarding and data hygiene to resolving payment inquiries, maintaining URAC compliance standards, and meeting directly with provider practices to solve complex operational challenges. This is a versatile, execution-focused role designed for an operational generalist who sees friction and acts on it independently without waiting for permission.

This role is perfect for a self-starter who’s hungry to learn, excited about operational efficiency, and eager to leverage emerging AI tools to work faster and smarter. Your proactive execution will ensure our providers feel heard, supported, and have a great experience while partnering with Mending.

Let’s dive into the details

  • Documentation and operational process ownership: own ongoing URAC compliance, regulatory documentation, credentialing vendor management (ie: Medallion), and audit readiness to keep network operations compliant and well-organized.
  • High-touch provider support: meet directly with DPC practices (via video or in-person where applicable) to walk through onboarding steps, troubleshoot platform questions, and resolve payment or contract inquiries face-to-face.
  • Provider onboarding and data hygiene: execute day-to-day credentialing workflows, roster data entry, and panel capacity tracking to ensure 100% accuracy in our employer marketplace directory.
  • Payments support: partner with our payments team to support DPC payment processing, fee reconciliations, and routine billing inquiry resolution.
  • Efficiency & AI-tooling: identify repetitive manual tasks across team workflows and leverage AI tools to multiply personal output and help the team go faster.

Experience that excites us

  • 2–4 years of experience in operations, project management/coordination, analytics, or a related role
  • Exceptional attention to detail and follow-through
  • Highly organized, with the ability to manage multiple workstreams, prioritize effectively, and meet deadlines without hand-holding
  • Comfortable working with data (Excel/Google Sheets proficiency, SQL/Python nice-to-have) and pulling reports to spot trends and surface insights
  • Strong written and verbal communication skills for working cross-functionally internally and externally
  • Comfort with ambiguity and excitement about building processes from scratch
  • Bias for action and strong initiative: you see something that needs fixing and act on it without waiting for permission
  • Healthcare or startup experience is a plus but not required

Salary Range*: $55,000 to $85,000 base and meaningful equity

*Subject to location and experience

You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Mending's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Mending's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Mending's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.