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Open nowPosted 6 hours ago

Strokovni sodelavec / Specialist za podporo strankam (m/ž)

Merkur zavarovalnica d.d.3 open roles

Where
Ljubljana, Ljubljana, Slovenia
Work mode
On site
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Your applicationOpen nowStrokovni sodelavec / Specialist za podporo strankam (m/ž)Merkur zavarovalnica d.d. · Ljubljana, Ljubljana, Slovenia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Merkur zavarovalnica d.d.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. Merkur zavarovalnica d.d. postings stay open a median of 9 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.5%7 days
  4. 15.5%14 days
  5. 33.9%30 days
This job: posted 6 hours ago

Merkur zavarovalnica d.d. median: 9 days open

The posting

Iščemo novega člana oz. članico ekipe, ki zna prisluhniti stranki in hkrati razumeti kompleksnost zdravstvenih zavarovanj.

V našo ekipo vabimo komunikativno, odgovorno in strokovno osebo, ki bo skrbela za obravnavo in reševanje zdravstvenih zavarovalnih primerov ter vsakodnevno komunikacijo z zavarovanci.

Pri tem nam ni pomembno le poznavanje zavarovalništva. Veseli bomo tudi kandidatov z izobrazbo ali izkušnjami s področja zdravstva, ki jih zanima delo na področju zdravstvenih zavarovanj in želijo svoje strokovno znanje nadgraditi z zavarovalniškim.

Glede na vaše izkušnje, znanje in reference bo delovno mesto umeščeno na ravni strokovnega sodelavca ali specialista za podporo strankam.

Kaj bo vaše delo?

  • obravnava in reševanje zdravstvenih zavarovalnih primerov,
  • preverjanje upravičenosti do zavarovalnih storitev skladno s pogoji zavarovanja,
  • komunikacija z zavarovanci ter zagotavljanje jasnih in strokovnih informacij,
  • obravnava vprašanj, zahtevkov in drugih potreb zavarovancev,
  • sodelovanje z zdravstvenimi ustanovami, partnerji in drugimi deležniki,
  • pridobivanje in preverjanje potrebne dokumentacije,
  • evidentiranje in urejanje podatkov v informacijskih sistemih,
  • sodelovanje pri reševanju zahtevnejših oziroma kompleksnejših primerov,
  • skrb za kakovostno, učinkovito in uporabniku prijazno obravnavo zavarovancev,
  • sodelovanje pri izboljševanju procesov in uporabniške izkušnje.

Koga iščemo?

Iščemo osebo, ki:

  • zna strokovne informacije razumljivo predstaviti stranki,
  • je komunikativna, empatična in usmerjena v iskanje rešitev,
  • je natančna, organizirana in odgovorna,
  • zna samostojno presojati in sprejemati odločitve v okviru svojih pristojnosti,
  • se dobro znajde pri delu z različnimi informacijskimi sistemi,
  • ima dobro razvite komunikacijske sposobnosti,
  • je pripravljena pridobivati nova znanja in se razvijati na področju zdravstvenih zavarovanj.

Izkušnje iz zavarovalništva niso pogoj, če imate ustrezno strokovno oziroma zdravstveno znanje, dober občutek za delo s strankami in motivacijo za delo na področju zdravstvenih zavarovanj.

Kaj vam ponujamo?

  • zaposlitev za nedoločen čas s šestmesečno poskusno dobo,
  • zaposlitev v strokovni in povezani ekipi,
  • uvajanje v delo ter podporo pri pridobivanju znanja s področja zdravstvenih zavarovanj,
  • razgibano delo, pri katerem boste vsak dan reševali različne primere in pomagali ljudem,
  • možnost nadgradnje vašega zdravstvenega oziroma zavarovalniškega znanja,
  • možnost vključitve v prostovoljno dodatno pokojninsko zavarovanje,
  • športne aktivnosti, druženja in Merkur Specialisti za skrb za zdravje in dobro počutje,
  • možnost hibridnega načina dela po uspešno zaključeni poskusni dobi.

Prijavite se in postanite del naše ekipe.

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