Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 29 hours ago

IT Helpdesk Analyst

Metromont72 open roles

Where
Metromont - Winchester, 219 Stine Lane, Winchester, Virginia, United States of America
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Helpdesk AnalystMetromont · Metromont - Winchester, 219 Stine Lane, Winchester, Virginia, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Metromont's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted 29 hours ago

The posting

POSITION PURPOSE

Provides technical and software support to Metromont Associates.  The individual in this position helps troubleshoot, analyze, prioritize, resolve, and/or facilitate issues to achieve a resolution for the associate.

 

RESPONSIBILITIES

Troubleshoot general and company-specific hardware and software applications Provide technical support to internal and remote customers Resolve malware and virus infections Uphold company IT policies, procedures, and best practices Utilize ticket tracking software to assist end users with issues as they arise. Deploys computers to end users and ensures the correct software is installed on the pc. Setup user accounts and provide them with requested and approved permissions. Assist users with conference room usage. Troubleshoot office 365 and azure problems for end users. Troubleshoot printing issues for end users.

 

SCOPE OF AUTHORITY

This position is under the direct supervisor of the Director of IT This position does not supervise others

 

CHARACTERISTICS (Knowledge, Skills, and Abilities)

Minimum 1-2 years of prior help desk experience working with a ticket-tracking system Customer-focused with excellent communication (written and verbal) skills Strong organizational and prioritization abilities Self-motivated and a willingness to learn new skills Experience troubleshooting Windows 10 (and newer) operating systems and Office 365 business applications; prior experience with Server 2008, 2012, 2016,2019 Experience in Active Directory Experience troubleshooting basic network issues.

 

EDUCATION AND TECHNOLOGY

Previous experience working in a helpdesk environment. Must encompass a supportive understanding of computers, Windows operating systems, and Microsoft applications

                                                                                                 

WORK ENVIRONMENT / SCHEDULE

Typically works inside in an office environment; some work in our plant environment may be required Monday - Friday, 8am – 5pm; some projects and support requests may require after-hours and/or weekend work.

     

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Metromont's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Metromont's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Metromont's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.