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Open nowFirst seen 1 hour ago

Service Advisor

michaelhohlchevroletgmc4 open roles

Where
Carson City, NV
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Your applicationOpen nowService Advisormichaelhohlchevroletgmc · Carson City, NV

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8.2% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.1%30 days
This job: first seen 1 hour ago

The posting

Service Advisor

Michael Hohl Automotive Group is a trusted, multi-line dealership serving Northern Nevada. We are committed to delivering an exceptional customer experience and building a team that shares our passion for automotive excellence.

We are seeking a Service Advisor to join our team. Our Service Advisors are the face of the service department — the link between our customers and our technicians. We are looking for someone who is organized, customer-focused, and motivated to deliver an exceptional service experience every day. This role rewards people who can build trust, communicate clearly, and turn a service visit into a lasting customer relationship.

Benefits

  • Competitive salary plus performance-based commissions or bonuses
  • Health, dental, and vision insurance
  • 401(k) plan
  • Ongoing manufacturer and dealership training opportunities
  • Employee vehicle purchase program

Responsibilities

  • Greet service customers, perform vehicle workarounds, and accurately document customer concerns on repair orders
  • Set realistic expectations on repair timelines and costs, then communicate vehicle status proactively throughout the day
  • Recommend and present additional services or maintenance items based on technician findings
  • Coordinate with service technicians to ensure timely and accurate repair completion
  • Review completed repair orders with customers at delivery, explaining all work performed
  • Follow up with customers after service visits to ensure satisfaction and build return loyalty

Requirements

  • At least 1 year of experience as a service advisor or in a dealership service role preferred
  • Strong interpersonal and communication skills with the ability to explain technical information clearly
  • Experience with dealership management systems (CDK, Reynolds & Reynolds, or similar)
  • Ability to manage a high-volume workload accurately in a fast-paced environment
  • Valid driver's license with a clean MVR

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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