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Open nowFirst seen 2 hours ago

Customer Care Coordinator

MicroSourcing1,109 open roles

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Your applicationOpen nowCustomer Care CoordinatorMicroSourcing

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MicroSourcing's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. MicroSourcing postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 hours ago

MicroSourcing median: 1 days open

The posting

Discover 100% YOU as a Customer Care Coordinator! Apply now!

  • Remote | Day Shift
  • Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)
  • Company Provided Equipment

What's in it for you?

  • Position: Customer Care Coordinator
  • Location: Central Luzon
  • Work setup & shift: Remote | Day Shift

Your Role

As a Customer Care Coordinator , you are responsible for:

  • Monitor and prioritise logistics tasks to ensure smooth operations.
  • Process logistics requests in a timely manner and provide regular updates to stakeholders.
  • Collaborate with the logistics team and partners to identify and resolve bottlenecks.
  • Effectively manage complaints and resolve issues to enhance customer satisfaction.
  • Coordinate delivery schedules and communicate any changes or delays to customers proactively.
  • Oversee of customer care inquiries, ensuring efficient and timely ticket resolution.
  • Deliver prompt and effective solutions to customer issues to enhance satisfaction.
  • Collaborate with cross-functional teams to escalate and resolve complex cases as needed.
  • Oversee the returns process by evaluating return requests and facilitating refunds or exchanges in accordance with company policy.
  • Guide customers through warranty claims and replacement order procedures for a seamless experience.
  • Manage customer inquiries over the phone, delivering exceptional service and support.
  • Handle live chat inquiries, ensuring accurate and timely information is provided to customers.
  • Update and manage information to keep allocated reports current and relevant.
  • Review and approve online orders as necessary, including during weekends.
  • Perform additional tasks as required to support team and business needs.

About Beepo Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

*Terms and conditions apply

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One press. We do the rest.

  1. A CV for this posting

    Written against MicroSourcing's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MicroSourcing's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MicroSourcing's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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