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Open nowFirst seen 4 days ago

Customer Marketing Campaign Manager (Managerial)

MicroSourcing1,107 open roles

Where
Metro Manila, Philippines
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Your applicationOpen nowCustomer Marketing Campaign Manager (Managerial)MicroSourcing · Metro Manila, Philippines
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. MicroSourcing postings stay open a median of 4 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

MicroSourcing median: 4 days open

The posting

Job Responsibilities

Customer Advocacy

  • Expand Mend.ios presence on platforms like G2 and Gartner Peer Insights by running coordinated outreach programs.
  • Work closely with Customer Success Team and Product Marketing to uncover strong customer use cases and turn them into stories, case studies, testimonials, and other advocacy assets.
  • Maintain reporting on key advocacy indicators, including review volume, webinar program participation, and overall impact.
  • Partner with Design, Social, and Content teams to transform customer stories into compelling materials for campaigns.

Communications & Campaign Execution

  • Support the planning and delivery of recurring customer-facing programs such as monthly webinars—including promotional campaigns, registration management, and follow-up workflows.
  • Manage timelines, QA processes, and campaign analytics to ensure high-quality execution.
  • Use performance data to refine messaging, targeting, and overall program effectiveness.

Qualifications:

  • Solid understanding of B2B SaaS marketing and customer engagement principles; experience in the developer tools or security space is a plus.
  • Hands-on background in customer marketing, lifecycle programs, advocacy initiatives, or campaign execution.
  • Proficiency with CRM and marketing automation systems such as Salesforce, Marketo, BrightTalk webinar platform
  • Strong communication abilities, especially when working with cross-functional teams.
  • Comfortable assessing data, drawing insights, and using findings to guide decisions.
  • Strong organizational skills and the ability to manage multiple projects at once.

Competencies/Personality Traits

  • Highly organized and methodical in managing processes.
  • Strong interpersonal skills and the ability to build trust with internal teams and customers.
  • Self-starter with a proactive mindset and a drive to solve problems.
  • Collaborative and adaptable in a fast-paced environment.
  • Curious and analytical, with a willingness to experiment and iterate.
  • Creative approach to storytelling and customer engagement.

Prior Experience

  • 5+ years of experience in customer marketing, advocacy, campaign execution, webinar management in a B2B SaaS setting.
  • Exposure to advocacy tools (e.g., G2, Gartner Peer Insights, Influitive) is beneficial.
  • Proven track record of managing customer-facing programs and delivering measurable results.
  • Experience partnering with Customer Success and Sales teams.
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