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Open nowFirst seen 3 hours ago

Level 2 IT Support

MicroSourcing1,104 open roles

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Your applicationOpen nowLevel 2 IT SupportMicroSourcing

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MicroSourcing's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. MicroSourcing postings stay open a median of 6 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: first seen 3 hours ago

MicroSourcing median: 6 days open

The posting

Discover 100% YOU as a Level 2 IT Support! Apply now!

  • Remote | Day Shift
  • Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)
  • Company Provided Equipment

What's in it for you?

  • Position: Level 2 IT Support
  • Location: Central Luzon
  • Work setup & shift: Remote | Day Shift

As a Licensing Solution CSR , you are responsible for:

  • Answering the support phone during business hours (Monday to Friday)
  • Monitoring support e-mails and service desk queue and actively working on customer issues to resolution
  • Carrying out daily/weekly health checks and preventative maintenance on customer environments
  • Carrying out mini-projects for new client on-boarding, server migrations, major software updates, migrations to Office365, etc.
  • Escalating issues that you can't resolve to senior engineers or vendors.
  • Updating documentation on customer environments

Qualifications and Experience:

  • Experience with Windows Server, Exchange, Windows OS Professional Editions, MS Office software
  • Experience with Microsoft365, Intune, MDM, Endpoint Protection, Azure
  • An understanding of networking: DNS, DHCP, Active Directory
  • Experience with SonicWall firewalls and other networking equipment
  • Some experience with Smartphones, laptops, desktops & tablets
  • An excellent phone manner and communication skills

About Beepo

Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

*Terms and conditions apply

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MicroSourcing's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MicroSourcing's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MicroSourcing's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

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