Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 33 hours ago

Operation Support Specialist

MicroSourcing1,112 open roles

Where
Metro Manila, Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOperation Support SpecialistMicroSourcing · Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MicroSourcing's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. MicroSourcing postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 33 hours ago

MicroSourcing median: 1 days open

The posting

We are seeking a detail-oriented and efficient Operations Support Specialist to join our team. The successful candidate will play a crucial role in maintaining and creating up-to-date lease records for the residents of our multifamily apartment communities and ensuring the accuracy and integrity of our data. The Operations Support Specialist will work closely with onsite teams at our managed properties to maintain accurate lease records, create new leases, process move-out billing or security deposit refund statements, and provide general back-office support for our ongoing projects.

Day to day functions included, but not limited to:

  1. Lease Creation:
  2. Guide applicants for residency, and renewing residents at our apartment communities beginning with the leasing process with templated emails and text messages within the Company’s CRM. Our goal is providing a high-touch, high-quality experience that encourages the selection of value-added services and amenities, and ensuring strong resident connections with our Company and brand.
  3. Accurately and efficiently create new residential leases for future and renewing residents based on data provided by applicants and onsite teams in our electronic lease platform, and choices made by the future resident in the pre-move in process.
  4. Collaborate with onsite teams to ensure leases adhere to Company policies, industry standards, and governmental laws and regulations.
  5. Transmit lease documents for electronic signature by applicants and use templated follow up within the Company’s CRM to ensure timely execution.
  6. Maintain accurate records of resident transactions and agreements in Company database and document management systems.
  7. 2. Move-Out Deposit Accounting:
  8. Collect photographic, video, and written documentation from onsite teams regarding the condition of apartments after a resident moves out to support any charges or deductions from resident security deposits and calculate those charges using Company-provided worksheets and formulas.
  9. Using Company worksheets and provided formulas, evaluate former resident compliance with lease terms, such as required notices, move out dates, length of lease, etc. to calculate any non-damage related credits, charges, or deductions from the resident security deposit.
  10. Book entries for credits or debits associated with these records in Company ERP (Yardi Elevate) and produce post-move out final resident account statements in a timely manner, accurately reflecting resident deposits, credits and debits based on provided data and in compliance with Company policies and legal requirements.
  11. Use templated communications within Company CRM to communicate with former residents and onsite teams regarding deposit returns, providing clear explanations and support for deductions.
  12. Support 3rd party collection agencies in their attempts to collect past-due balances by providing additional documentation and support regarding charges as needed and upon request.
  13. Support administration of lease deposit insurance programs as needed and upon request.
  14. 3. Record Keeping:
  15. Maintain organized and up to date records in Microsoft Excel, the Company CRM, and the Company document management systems for reference and auditing purposes.
  16. Assist in preparing reports related to lease activity and deposit accounting.
  17. 4. Collaboration:
  18. Work closely with onsite teams, other members of the Operations Department, the Accounting Department, and other departments, as needed, to ensure seamless resident onboarding, renewals, lease document management and accurate bookkeeping practices.
  19. Communicate effectively with the Operations Support Manager and other team members to understand software and record-keeping requirements.
  20. Collaborate with other Operations team members to prioritize tasks and meet recurring schedules and project deadlines.
  21. Assist in other administrative tasks assigned.
  22. Adhere to privacy and security regulations, maintaining confidentiality of sensitive information.
  23. Perform data verification and validation to ensure accuracy and completeness.
  24. Identify and rectify errors in datasets through data cleansing and quality improvement processes.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MicroSourcing's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MicroSourcing's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MicroSourcing's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.