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Open nowFirst seen 18 hours ago

Voice Engineer L3

Millennium Technology Services91 open roles

Where
Hong Kong, Hong Kong SAR, Hong Kong
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Your applicationOpen nowVoice Engineer L3Millennium Technology Services · Hong Kong, Hong Kong SAR, Hong Kong
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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 18 hours ago

The posting

• Responsible for planning and implementing enterprise IPT/UC based projects. • Responsible for leadership and training to other engineers and technicians. • Responsible for insuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network. • Translate business requirements into technical solution and proposal • Develop proposals in collaboration with presales • Assists in sizing of effort and solutions • Implementation of advanced Avaya IPT/UC platforms such as AES, Avaya Proactive Contact and Oceana • Responsible for performing configuration hardening based on standard sets • Responsible for performing system generation, tuning, configuration, upgrades, performance management, disaster recovery, and usage reporting as required. • Responsible for planning and executing system migration and upgrades • Analyze existing customer voice infrastructure and leads team in identifying potential enhancements to sustain, improve and optimize performance. • Maintain high quality customer service and to provide clear oral and written communication.

Requirements:

• Diploma/Degree in Computer Science Engineering in relevant discipline. • Minimum 5 years relevant experience in Avaya UC industry providing network operation support and implementing voice infrastructure. • Strong consultancy and interpersonal skills. • Good technical/engineering/development practice. • Hands-on network design and/or configuration experience with Avaya technology. • System integration knowledge of Avaya products like AAEP, PCS, Oceana and Aura platform products. • Knowledge on integration with associated voice and network components from Cisco, HPE, Fortinet, NICE, Verint, SBCs (Audiocodes, Oracle) .

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