Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 13 days ago

Service Advisor/Servicerådgivare

minnov8 open roles

Where
Stockholm, Sweden
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowService Advisor/Servicerådgivareminnov · Stockholm, Sweden

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on minnov's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.4%1 day
  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: posted 13 days ago

The posting

About the Role

We are looking for an experienced and customer-focused Service Advisor to join an established automotive dealership in Täby, Stockholm.

The dealership is an authorized dealer for BYD, operating within the rapidly growing electric vehicle market.

As a Service Advisor, you will be the key link between customers and the workshop, ensuring a smooth, professional, and customer-focused experience throughout the service and repair process.

You will work closely with customers, technicians, and the wider after-sales team to coordinate vehicle servicing, repairs, warranty matters, and vehicle handovers.

Key Responsibilities

Customer Service

  • Welcome customers and provide a professional and positive service experience.
  • Understand customer concerns and identify their vehicle service and repair requirements.
  • Receive vehicles and accurately document customer concerns and requested work.
  • Explain recommended maintenance, repairs, costs, and estimated completion times.
  • Keep customers informed about the progress of their vehicle.
  • Handle customer questions and concerns professionally and efficiently.
  • Ensure a smooth vehicle handover and collection process.

Workshop Coordination

  • Schedule and coordinate service and repair appointments.
  • Create and manage repair orders accurately.
  • Coordinate daily activities with technicians and the workshop team.
  • Monitor repair progress and provide timely updates to customers.
  • Identify additional work required during inspections and obtain customer approval where necessary.
  • Coordinate with technicians and parts teams to ensure vehicles are completed within agreed timelines.

After-Sales Administration

  • Prepare service estimates and communicate costs clearly to customers.
  • Maintain accurate customer and vehicle records.
  • Document completed work, parts used, and customer approvals.
  • Support warranty and service-related cases.
  • Coordinate with internal teams regarding parts, repairs, and vehicle delivery.
  • Support invoicing and final vehicle handover.
  • Contribute to customer satisfaction and after-sales performance.

Requirements

  • Previous experience as a Service Advisor, Service Receptionist, Workshop Coordinator, Automotive Customer Advisor, or in a similar automotive after-sales role.
  • Experience from an automotive dealership, workshop, service centre, or after-sales environment.
  • Good understanding of vehicle servicing, maintenance, and workshop processes.
  • Strong customer service and communication skills.
  • Ability to explain technical information clearly to customers.
  • Strong organisational and coordination skills.
  • Ability to manage multiple customer cases and priorities effectively.
  • Good administrative and IT skills.
  • Fluent Swedish and good English, both written and spoken.
  • Valid Swedish/EU driving licence is preferred.

Advantageous Experience

  • Experience working with electric vehicles (EVs).
  • Knowledge of warranty and claims processes.
  • Experience with workshop management systems or automotive CRM systems.
  • Basic understanding of EV service and maintenance.

Who You Are

You are a customer-focused and organised professional who enjoys working in a fast-paced automotive environment. You are comfortable communicating with both customers and technicians and take ownership of each customer case from vehicle reception through to handover.

You are:

  • Service-minded and professional
  • Communicative and approachable
  • Organised and detail-oriented
  • Solution-oriented
  • Comfortable managing multiple priorities
  • A strong team player
  • Interested in the automotive and electric vehicle industry

What We Offer

  • The opportunity to work with BYD and Denza vehicles.
  • A role within the growing electric vehicle market.
  • A dynamic and international working environment.
  • Opportunities to develop your automotive and after-sales expertise.
  • Exposure to modern EV technologies and service processes.
  • Competitive salary and benefits based on experience.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against minnov's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on minnov's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    minnov's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

  • 2h ago

    Mobile Phone Promoter

    minnov

    Cologne, Germany; Düsseldorf, Germany; Stuttgart, Germany; Mönchengladbach, Germany; Aachen, Germany; Arnstadt, Germany; Bedburg, Germany; Berlin, Germany; Bielefeld, Germany; Bremen, Germany; Dortmund, Germany; Duisburg, Germany; Essen, Germany; Frankfurt, Germany; Hamburg, Germany; Hanover, Germany; Krefeld, Germany; Leipzig, Germany; Munich, Germany; Leverkusen, Germany; Wuppertal, Germany; Ahrensfelde, Germany; Bochum, Germany; Bonn, Germany; Eschweiler, Germany; Freiburg, Germany; Gütersloh, Germany; Halle (Saale), Germany; Karlsruhe, Germany; Ludwigshafen, Germany; Weiterstadt, Germany; Sulzbach-Rosenberg, Germany; Schwerin, Germany; Schiffdorf, Germany; Rosenheim, Germany; Oberhausen, Germany; Nürnberg, Germany; Neu-Ulm, Germany; Mülheim an der Ruhr, Germany; Magdeburg, Germany; Kiel, Germany; Kassel, Germany; Heilbronn, Germany; Hamm, Germany; Hagen, Germany; Dresden, Germany; Düren, Germany; Treves, Germany

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.