The posting
The Commercial Operations Admin. supports the domestic sales team and distributors on creating quotations updating the CRM system, and processing Sales Orders. Key Areas of Responsibility:
Enter approved purchase orders and generate quotes Ensure accuracy of incoming orders including pricing, shipment terms, payment terms, and address information Update CRM and follow up on missing end user information and provide order/shipping confirmations when required Perform CRM functions including maintaining accurate customer data, acting upon exception reports, and general data integrity Accomplish project tasks as assigned by Sales Management Manage backlog review and follow up
Knowledge, Skills & Abilities:
Associate degree in business or related field Familiar with database operation and data entry Customer Service experience desired Professional phone and phone etiquette Ability to multitask and work under pressure. Possess hands-on knowledge of standard Microsoft Office applications Salesforce or ERP system experience is a plus



