The posting
About Mobi.AI http://Mobi.AI
Mobi partners with the world's leading travel brands to create AI experiences that change how people discover and book travel.
By combining deep AI expertise with more than a decade of experience in travel commerce, Mobi helps travel brands understand what travelers want, deliver more relevant experiences, and convert AI-driven intent into direct bookings. Our technology connects the intelligence of AI with the realities of travel—integrating with the systems brands already use while creating new opportunities to engage customers throughout their journey. We're building the infrastructure that will power the next generation of travel commerce.
Working at Mobi
We believe the best ideas emerge when diverse perspectives come together, so we’re building a team that truly reflects that belief. If you’re energized by complex challenges, inspired by working alongside thoughtful teammates, and passionate about building technology that enhances—rather than replaces—what makes us human, you’ll feel right at home here.
Our work is centered on five core values:
- Show up, be you. We welcome every kind of thinker, maker, and teammate: quiet or bold, methodical or messy, with all their talents and quirks. Inclusion isn’t a checkbox—it’s how we connect, grow together, and do our best work.
- Be scrappy, stay steady. We’re resilient and quick on our feet, adapting with creativity and staying grounded when things shift.
- Create transparency, collaborate better. We believe knowledge grows when it’s shared. Clear, open communication builds trust and strengthens collaboration.
- Foster community, be compassionate. We show up for our teammates, customers, and neighbors. Strong businesses grow from relationships built with care and grounded in shared effort.
- Build thoughtfully, create impact. We design for clarity, build for scale, and measure success through real-world impact.
About the role
We're hiring a Senior Product Designer to help travel brands sell in an agentic world, designing the experiences that enable brands across every travel vertical to turn traveler intent into bookings — wherever travelers plan: on a brand's own site and app, in messaging and voice, and inside AI assistants like ChatGPT and Claude. It's one of a small number of design roles at Mobi, with real ownership and a direct line to the people who use what we build.
This role is customer-facing from day one, working hand in hand with the teams at leading travel brands who own the traveler experience, from digital and marketing to loyalty and support. Expect to run discovery, test concepts with their teams and travelers, and turn advanced AI capabilities into products people trust.
What you'll do
- Design across the platform. Own end-to-end design across Mobi's agentic commerce platform, from early concept to shipped product.
- Work directly with customers. Lead discovery, interviews, workshops and usability sessions with travel brands, and bring what you learn back into the roadmap.
- Design agentic experiences wherever travelers plan. Shape conversational flows across web, apps, messaging and voice, and branded apps inside ChatGPT and Claude. Design the choice and confirmation moments that keep travelers in control, and clean handoffs to human agents.
- Make governance usable. Design the tools brand teams use to set rules, compare AI-generated content against its sources, approve changes and publish across channels.
- Design for enterprise brands. Create configurable, white-label experiences that fit each customer's brand voice, policies and systems.
- Prototype and validate fast. Move from sketch to high-fidelity prototype quickly, and use data and customer feedback to iterate after launch.
- Build the foundations. Establish and evolve Mobi's design system, patterns and design practices as the team grows.
- Partner closely. Work hand in hand with product managers, engineers, and support sales and customer success with demos, pitches and onboarding.
What you'll bring
- 6+ years of product design experience, including end-to-end ownership of B2B2C or enterprise products.
- A track record of taking products from zero to one — things that actually launched, ran and made an impact, not just concepts.
- Experience designing agentic interfaces, such as conversational chat or voice experiences where people get things done by talking to the product.
- Hands-on experience working directly with customers: partnering with their design and brand teams to understand their brand standards, then applying them to new surfaces like conversational and AI experiences.
- A scrappy, resourceful approach. Time and resources are tight, and you know how to get to a good answer fast without waiting for perfect conditions.
- Strength across interaction design, visual design and prototyping, with fluency in AI design tools and Figma.
- Clear communication and the confidence to lead design decisions with limited oversight.
Nice to have
- Consulting, agency or other client-facing experience.
- Experience at a startup, or at a larger company in a role that put you in front of customers.
- Experience in travel, hospitality, airlines, cruise or tours and activities.
- Experience building or scaling a design system at an early-stage company.
Benefits & Perks
- Competitive Base Salary + Annual Bonus
- Comprehensive Health Insurance (Medical, Dental, and Vision) for you and your family, covered mostly by the company.
- Company-paid Disability and Life Insurance
- Optional Pet Insurance and Identity Theft Protection
- Paid Parental Leave (for all types of parents and families)
- Equity ownership in the company
- 401k Plan
- Unlimited Paid Time Off + $1,000 Bonus for taking five consecutive days off
- Flexibility to work anywhere in the world for one month a year
- Tuition Reimbursement
- Cell Phone & Transportation Reimbursement
- Lunch daily from local restaurants
- Cozy office environment with a full kitchen, massage chairs, live plants, and much more!
Mobi hires those willing to work either full-time in office or on a hybrid schedule.
Equal Opportunity
We are an equal opportunity employer; applicants, employees, and former employees are protected from employment discrimination and harassment of any type based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status and genetic information (including family medical history), or any other characteristic protected by federal, state or local laws.
Pay Transparency
The base salary range for this US full-time position is between $140,000 - $200,000 and is eligible for an annual company bonus, subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering. The base salary range reflects the minimum and maximum targets for candidates. The following factors are considered when determining the compensation offered: work location, skills, experience, and any relevant education or training. The Recruiter or Hiring Manager can share more about the specific salary range with you during the recruitment process and answer any questions you have.
