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Open nowFirst seen 66 days ago

Remote Technical Customer Support - QA and Game Dev - 7/26

ModSquad36 open roles

Where
IND Remote
Work mode
Remote
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Your applicationOpen nowRemote Technical Customer Support - QA and Game Dev - 7/26ModSquad · IND Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ModSquad's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ModSquad postings stay open a median of 21 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 66 days ago

ModSquad median: 21 days open

The posting

We Could Use Someone Like You in Our Crew.

ModSquad is looking for tech support agents to provide top notch service to our customers! We are looking for a top notch T1 and Advanced Technical Support agent with a lot tech savvy to provide assistance on a developer' platform.

This is a 24/7 project seeking at least 20 hours of availability weekly.

Read below thoroughly for ideal skills and hardware requirements. If this sounds like you, please apply!

System Specs Required (Very important - we'll only consider candidates who meet these minimum specs):

  • i7 Quad Core 3.0 GHz or higher
  • 32 GB RAM
  • Nvidia 3080 or higher (or equivalent)
  • 500 GB+ Hard Drive Space (Recommended 1TB)
  • Dual Monitors – Highly Recommended
  • Internet speed of at least 100 down and upload 20 minimum
  • Stable power connection

Ideal Candidate:

  • Very strong attention to detail
  • Looking for those who have robust knowledge of game engines; game development is a strong bonus
  • Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content; 3D digital asset moderation a very strong bonus
  • Technical Customer Support experience
  • Knowledge of digital marketplace platforms
  • Salesforce experience (or other CRMs)
  • Ability to gather and analyze technical data
  • Foundational understanding of scripting or programming concepts
  • Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage for this role.
  • Professional English fluency
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ModSquad's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ModSquad's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ModSquad's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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