Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 55 days ago

ServiceNow CMDB Analyst

Montefiore Health System366 open roles

Pay
$88,000 – $110,000 a year
Where
3 Odell Plaza
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowServiceNow CMDB AnalystMontefiore Health System · 3 Odell Plaza

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Montefiore Health System's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Montefiore Health System postings stay open a median of 34 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 55 days ago

Montefiore Health System median: 34 days open

The posting

City/State:

Yonkers, New York

Grant Funded:

No

Department:

IT - ASSET MANAGEMENT

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

8:30 AM-5 PM

Scheduled Daily Hours:

7.5 HOURS

Pay Range:

$88,000.00-$110,000.00

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages.

The ServiceNow CMDB Analyst will support enterprise Configuration Management operations and CMDB governance initiatives across the organization’s ServiceNow platform. This role is responsible for maintaining CMDB data integrity, supporting CI (Continuous Integration) lifecycle management processes, validating Discovery and Service Mapping data, coordinating governance activities, and improving operational trust in enterprise configuration data."

The ideal candidate will possess strong ServiceNow CMDB and ITOM knowledge, analytical and troubleshooting skills, and the ability to collaborate across infrastructure, cloud, security, application, and operational support teams. This position will play a critical role in improving CMDB maturity, operational reporting, audit readiness, and enterprise data quality.

Responsibilities:

  • Maintain and support the enterprise CMDB within ServiceNow, ensuring data quality, consistency, and operational reliability
  • Support Configuration Item lifecycle management processes, including onboarding, updates, certification, retirement, and archival activities
  • Monitor CMDB Health dashboards and drive remediation efforts for duplicate, stale, orphaned, or incomplete CI records
  • Validate and troubleshoot Discovery, Service Mapping, and Service Graph Connector data integrations
  • Investigate reconciliation conflicts, identification issues, relationship gaps, and data normalization concerns within the CMDB
  • Partner with Infrastructure, Cloud, Security, Asset Management, and ITSM teams to improve CMDB governance and operational alignment
  • Support governance initiatives including CI ownership, data stewardship, audit readiness, and compliance reporting
  • Develop and maintain operational dashboards, KPIs, and reporting metrics related to CMDB health and data quality
  • Participate in onboarding new CI classes, defining standards for CI definitions, naming conventions, managed attributes, and discovery requirements
  • Assist in root cause analysis and operational investigations involving CMDB data discrepancies or platform issues
  • Support process documentation, knowledge transfer, operational runbooks, and end-user enablement activities
  • Participate in testing and validation efforts for CMDB enhancements, ServiceNow platform upgrades, Discovery pattern and Service Mapping updates, integrations, and operational changes
  • Collaborate with platform administrators, architects, and engineering teams to support ongoing ServiceNow ITOM maturity initiatives
  • Identify opportunities for automation, AI enablement, and operational efficiency improvements related to Configuration Management processes and data governance

Required Qualifications:

  • 3–5+ years of experience supporting CMDB, Configuration Management, or IT Operations processes
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow CIS - Data Foundations Certification
  • Experience with Discovery, Service Mapping, AWS Cloud Discovery and Service Graph Connectors (SCCM, Intune, Jamf, SolarWinds) – highly preferred
  • Hands-on experience with ServiceNow CMDB administration, Discovery validation, and CI lifecycle management
  • Strong understanding of CMDB governance principles, data quality management, and operational process controls
  • Strong understanding of ServiceNow Identification and Reconciliation Engine (IRE) concepts and best practices
  • Understanding of enterprise infrastructure technologies including servers, virtualization, cloud platforms, networking, and application dependencies
  • Strong analytical, troubleshooting, communication, and stakeholder management skills
  • Ability to work cross-functionally with technical and operational teams in a complex enterprise environment
  • Bachelor’s degree or equivalent experience.

Preferred Qualifications:

  • Exposure to CMDB Health governance initiatives and operational reporting frameworks
  • Experience supporting ServiceNow Now Assist, AI Skills, intelligent automation initiatives, or AI-assisted operational workflows related to CMDB and IT operations processes
  • Healthcare industry experience.

#LI-SC1

#SF-DICE-MIT

Montefiore Health System, Inc. is an equal employment opportunity employer. Montefiore Health System, Inc. will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Montefiore Health System's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Montefiore Health System's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Montefiore Health System's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.