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Open nowPosted 53 days ago

AI Agent 产品运营

moonton/index132 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen nowAI Agent 产品运营moonton/index · Shanghai, Chinese Mainland
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. moonton/index postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 53 days ago

moonton/index median: 1 days open

The posting

  • 负责 AI Agent 平台及智能协作产品的用户运营与产品运营工作,推动产品使用规模、使用深度与用户满意度的持续增长。
  • 负责深入重点用户群体和真实业务场景,快速定位、协调并实地解决用户问题,建立高效的用户反馈响应机制,持续提升首响及时率、问题闭环率和用户满意度。
  • 负责日常产品运营工作,包括版本发布传播、功能介绍、使用教程、公告通知与运营物料建设,优化用户上手路径与使用体验。
  • 负责多渠道用户反馈与需求的收集、分类、优先级梳理,高效流转至产品与研发团队,跟进落地进度并向用户闭环反馈。
  • 与重点用户共创典型使用场景,挖掘高价值使用案例,沉淀为案例库与知识库,推动最佳实践的复用与传播。
  • 策划并执行周期性运营活动,如新功能发布、主题挑战、案例征集与分享会等,带动用户活跃与产品影响力。
  • 跟踪使用规模、使用深度、满意度等核心指标,定期输出运营数据分析与洞察,驱动产品和运营策略持续优化。

- 本科及以上学历,3 年以上产品运营、用户运营、社区运营或相关工作经验。 - 有 To B 产品、内部平台、效率工具或开发者工具的运营经验者优先。 - 具备 AI 产品(大模型、AI Agent、AIGC、智能助手等)相关项目或运营经验,熟悉 AI 产品的用户使用习惯与典型问题,能够深入理解产品能力与用户场景。 - 具备优秀的用户服务意识与沟通表达能力,能够耐心、高效地处理大量用户反馈与咨询,把用户问题转化为产品改进机会。 - 具备良好的需求理解与结构化整理能力,能够从分散的用户声音中提炼清晰需求,并推动跨团队流转与跟进。 - 具备良好的内容撰写能力,能够独立完成产品介绍、使用教程、案例文档和传播文案。 - 具备数据意识,能够通过使用数据和用户反馈监测运营效果、定位问题并提出改进措施。 - 具备活动策划与项目推进能力,能够独立组织线上活动并协调产品、研发、设计等多方资源。 - 对大模型、AI Agent 和智能工作工具有浓厚兴趣,并有实际使用经验,愿意深入理解产品能力与用户场景。 - 学习能力和执行力强,有主人翁意识,能够在快速迭代的产品环境中主动发现问题、推动解决。 加分项 - 有 SaaS 平台、开发者社区或企业内部平台的运营经验。 - 有用户社群建设、用户反馈机制搭建或知识库、案例库建设经验。 - 了解 Prompt Engineering、Agent、RAG、MCP 等概念,能够深入理解产品机制与用户问题。 - 了解游戏研发流程或内容创作工作流,理解相关岗位的真实工作场景。 - 熟练使用 ChatGPT、Claude、Cursor、Copilot 等 AI 工具,对 AI Native 的工作方式有自己的实践与思考。 - 有从 0 到 1 搭建产品运营体系或主导用户增长、活跃度提升项目的经验。

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